Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
( 4.58 out of 5)
based on 27,234 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
Filters: Israel
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Filed claim
The trip included a
Travel Guard Silver
Yes, with hesitation. After medical emergency, we had to go home. There were very responsive and continually checked on us. They did buy us tickets home, although the process was difficult because their first few proposals had terribly long travel and transfer plans and no way to put feet up, as doctor ordered. Finally, they came up with good connections and business class. They did reimburse medical expenses that our own policy did not and reimbursed lost deposits. The Doctor ordered rest before return, and they refused to cover hotel/food costs and taxi to airport for this, saying these things weren't medical expenses and also weren't covered expenses under the trip interruption part of the policy. This amounted to about $400-$500 that they refused to reimburse even though the expenses were caused by my husband's illness. The process of reimbursement took 4-1/2 months even though I promptly provided all of their documentation.
William S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that Travel Guard provided prompt and diligent travel assistance.

    An InsureMyTrip Customer Advocate was assigned to seek reimbursement for the hotels, meals, and local transportation expenses as a result of the injury. Unfortunately, none of the benefits provided in the Travel Guard Silver plan would cover those expenses for the event that occurred.
    Mar 18,2015
M.H. Ross Advantage Asset Plus
I filed a claim which took 5 months to get paid. I have accepted that the terrorism clause in the plan was worded poorly, and forced me to invoke the "Cancel for Any Reason" benefit of the plan, which only pays 75% of cancellation fees. The terrorism clause was worded such that the U.S. Government has to officially call the event an act terrorism. In Israel, there are things that occur that don't get officially designated by the U.S. State Department as terrorism. The cancellation for terrorism part of the plan was cleverly worded to leave a gap where some terrorist acts are not covered if they don't make the State Department radar. Now for the claim, although I sent in all the proper documentation, they were looking for a specific form of documentation from the airline on the cancellation fee, which was difficult to obtain. Eventually, I did get this resolved, and they did pay the claim.
David M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
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Satisfaction
Note: This review is for a plan that is no longer available.
  • Zac
    Photo
    Thank you for your feedback on the policy. We appreciate your business, and are pleased to learn that your claim was paid. We apologize on behalf of the claims administrator that your claim took five months to resolve.

    The wording of Trip Cancellation for a Terrorist Attack can be confusing, but the coverage is worded similarly in the majority of plan certificates. In the future, please feel free to call us for clarification. Unfortunately, none of the comprehensive policies on our website cover trip cancellation for the previously referenced events.
    We advise customers concerned about war (declared or undeclared), political or civil unrest to purchase the "Cancel For Any Reason" benefit. There are usually three conditions that must be met to purchase a "Cancel For Any Reason" policy: The policy needs to be purchased within 10-30 days after making the initial trip payment/deposit, the entire pre-paid and non-refundable trip cost needs to be insured, and the covered trip must be canceled more than 2 days prior to the departure date. The majority of "Cancel For Any Reason" policies will reimburse 75% of the trip cost, unless otherwise noted.

    We encourage customers to call InsureMyTrip prior to purchasing travel insurance to ask questions about coverage and receive recommendations based their needs. InsureMyTrip is open 7 days a week at 800-487-4722.
    Mar 05,2015
The trip included a
Travel Insured Worldwide Trip Protector
We did not have to use it, but we are glad we purchased it. Others got hurt on the trip. I think one person had purchased the insurance and they were so glad they did.
Su-Ann S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Empty Comment
The trip included a
AXA Assistance USA Gold
Very happy to have had that plan....gave me confidence that if anything went awry, I would be covered.....and nearly had an episode that might have changed the outcome....I am thrilled you were recommended, and that I had the coverage for all potential scenarios...and thanks for the good service!
Mary Dewey A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
TravelSafe Classic
I did not need to use the plan but was glad to have it. My main concern was getting back home if I was injured or otherwise delayed while away, and I thought TravelSafe had the best plan of the ones that I looked at. Unfortunately TravelSafe will only evacuate you if the hospital at your travel destination cannot care for your needs - so I had to sign up for an additional plan that would evacuate me even if the local hospital was able to care for me. It would be nice if TravelSafe would add that evacuation option.
Sonya Meyers D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Cindy
    Photo
    Thank you for your review. You bring up a great point about emergency medical evacuation coverage. Typically, when medically necessary, most insurance providers will take you to the closest hospital that can treat you and then to a hospital in your home city. Customer Service is available 7 days a week at 1-800-487-4722 to assist you with questions and to help you find a plan that best meets your needs.
    Feb 26,2015
The trip included a
Allianz Global Assistance Basic
The first Allianz representative I spoke to told me there was no record of my policy when I provided my name, email, and phone number. Once I reached someone who knew what they were doing, the service was great.
Patricia A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
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Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that you were satisfied with the claims service provided by Allianz Global Assistance.
    Mar 06,2015
The trip included a
Travel Guard Basic
I have purchased insurance with InsureMyTrip in the past, and I received good coverage and competitive prices.
Sylvia M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Allianz Global Assistance Classic
I use them for every trip I go on. I know I am covered, which is so important.
Lois J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
The trip included a
RoamRight Essential
I was very pleased with this company and their assistance when I called with questions.
Quincy V. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
InsureAssist TravCan
Have never purchased travel insurance before. However, I will in the future. Glad I didn't have to use it, but glad I had it.
Gayle F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
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