Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
tour
International Medical Group
iTravelInsured SE
I didn't have to use this plan, that's when things go bad because usually it's super hard to get service from an insurance company once you really need it so I can't say anything about the claim process and the service having to use the plan. Up front the plan seems to cover most everything & was in a good price range compared to other companies charging double for the same plan.
TAMRA O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Expensive and less coverage, especially no option for “Cancellation for any reason”.
Manpreet B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Thankfully we didn’t have to file a claim. It was easy to purchase the insurance plan and the price was reasonable.
Katherine D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
The Generali/CSA claims process was enabled/streamlined by their online portal, the claim was processed quickly, and it was processed in full despite my inability to obtain documentation as thorough as required (best I could get in remote areas).
Zoe M. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
My wife broke her arm in India. I called the company from India...they were unhelpful and wanted me to complete forms! That was ridiculous...how do you complete forms from India.
JONATHAN F. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Not very easy to get started, but reasonable in what they covered.
Paul K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Travelex
Travel Basic
I purchased the plan in good faith thinking I will never have to use. Unfortunately my husband Deonarine Prasad fell and broke his leg. I could not get hold of anyone lines busy and long hold times so I gave up. We handled ourselves with medical in India paid out of pocket expenses. With assistance of the airline somewhat we are back home.
I am not one to complain but this was unacceptable
I am not one to complain but this was unacceptable
Hardai P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
We appreciate your feedback. The insurance provider has issued the following response:
"Thank you for taking the time to express your concerns on Insuremytrip.com. We are sorry to hear that your husband suffered an unfortunate accident on your trip, and that you were not able to get through when calling.
The Covid-19 pandemic has caused unprecedented disruptions in the travel industry, and the world at large, thus longer wait times have occurred. This also caused On Call International, our Travel Assistance provider, to have longer than normal call volume and wait time. We want to thank you for your feedback and will pass this on to On Call International, for future assistance in helping our travelers.
You mentioned you had incurred medical expenses during your trip. To receive assistance with filing a claim, please contact our Claims Department at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or via email at [email protected]. You may also start the claims process by visiting our website, https://travelclaims.bhspecialty.com/fnol/start or download our app “Travelex Insurance” on Google Play or iTunes.
Please be aware that due to the Coronavirus outbreak, they are experiencing an increased volume of claims. All claims are being processed in the order in which they are received, but that may take up to a minimum of 8 weeks. We appreciate your patience.
Kind Regards,
Travelex Insurance Services"Jun 10,2020
The trip included a
tour
International Medical Group
iTravelInsured SE
Fortunately we didn’t need to use the insurance. Other than a 12 hour flight delay on the way home (& Singaporeair put us up at a lovely Crowne Plaza hotel with dinner & breakfast), we had no serious injuries or illnesses. That’s what insurance is for.
Nicholas C. would
recommend this plan to a friend or relative.
The trip included a
tour
TripAssure
Advantage Bridge
Thankfully, I did not have to use the policy I purchased. It did give me peace of mind to know that it was there should I need it.
Andrea E. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured LX
I had a medical issue while overseas but didn’t want to visit a doctor in a 3rd world country. Since I waited until I was back in the US to get medical treatment I was not eligible to file a claim.
Lorraine W. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We hope that fellow customers will find your review and our response to be educational and informative.
The IMG iTravelInsured LX plan provides coverage up to 100,000 USD per person for unforeseen, accidental injuries or emergency illnesses which first occur during the trip, and are treated by a physician during the trip. If medical treatment is not obtained during the trip, and the traveler waits until returning home to the United States, the travel insurance expires and is not responsible for the medical bills.
Please call us at 800-487-4722 if you have any questions or concerns. We would be happy to assist you.Oct 07,2019
Please see the response from Travelex:
"We empathize with the unfortunate situation that occurred to your wife during your trip to India and we hope she has recovered well. We contacted our Claim Administrator, Berkshire Hathaway Specialty Insurance Company, and we are happy to hear that your claim was deemed payable, and that payment was issued in July.
We would like to take this opportunity to clarify how On Call International, Travelex’s travel assistance company, offers assistance for medical emergencies that present themselves on a covered trip. On Call’s medical case process requires all patients to be evaluated by a treating physician and to have the medical information reviewed by On Call’s Medical Team to help ensure patient’s safety, in order to assist the traveler. On Call’s Medical Team specializes in flight physiology and follows guidelines set forth by the International Air Medical Transport Association and the Aerospace Medical Association to determine a patient’s fit to fly status as patient’s conditions may change at elevation. While the medical case management and fit to fly approval process can seem overwhelming, the process is important to ensure a patient is safe enough to travel home. "