Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
(4.56 out of 5)
based on 20140 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 61 travel insurance plans available. Prices paid recently for these plans range from $4 to $577 USD.

Showing 41-50 of 66 Reviews

Filters: Thailand
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Filed claim
Review by
on
for a trip to Thailand. Thailand.
Allianz Global Assistance Deluxe
Excellent customer service. Good communication with my mother in U.S. We are very impressed!!
Alexander S. would recommend this plan to a friend or relative.
7 of 9 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
Global Alert! Preferred Plus
I cancelled my trip the morning before my flight and Global Alert would not refund my money even though I provided proof of cancellation and did not file any claims. I would not use this company again for any future trips that I have planned.
David B. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Debra
    IMT Photo
    Unfortunately you must cancel your trip before the departure date on your policy and show proof of no claims and no penalties to be able to use this policy for another trip. If you had canceled within the 10 day free look you would've received your monies back less the administration fee.
    Sep 04,2012
Review by
on
for a trip to Thailand. Thailand.
TravelSafe Classic
Absolutely recommend. We had great service and punctuality, although they were more concerned with getting me home than getting me to a better hospital.
Bryce A. would recommend this plan to a friend or relative.
8 of 8 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
John Hancock Silver
Although I didn't have to use it. It did gave me some peace of mind knowing that it was there. the purchase was simple and I would use them again on my next trip.
terence m. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
CSA Travel Protection Custom Luxe
It is hard to say how satisfied I am with the plan since I didn't have to file a claim. I thought the price and coverage looked good compared to other plans, and I liked how a copy of the coverage and emergency numbers was emailed to me a few days before we left for our trip.
Pearl S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
John Hancock Silver
Thankfully, I did not need to use the plan, however, I was at ease, knowing that if I needed it..It was there for me.
Teresa H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
Global Alert! Preferred
I have purchased this plan twice for two different trips. On the first trip, I got very ill and ended up making a claim for a doctor visit. It was paid right away with no trouble. So I bought the same plan again for a trip to Asia, having had a good experience the first time.

On the second trip, we had to make alternate plans on the fly (while abroad, mid-trip) after extreme flooding made one of our original destinations unsafe. We did not get prompt or useful advice in advance from the insurer regarding what they would cover, so we changed our plans in the most economical way we could manage, while still salvaging that part of the trip. After we submitted our claims, the insurer rejected our claims entirely, denying coverage under provisions that were not applicable to our claims and failing to address the provisions that were applicable. I called and spoke to them; they persisted in denying our claims. I sent them a letter explaining what provisions we were claiming under; they sent a letter back denying our claims without addressing my explanations or the applicable policy provisions. They then refused to reconsider when I submitted an appeal. I then filed a claim with my State agency regarding the insurer's handling of my claim. Lo and behold, our claims were immediately paid.

I guess the moral of this story is to hope that nothing goes wrong when you buy trip insurance, but if you buy this plan and something does go wrong, you better hope it's something straight-forward like needing a doctor's visit, and not that you have to re-route your trip due to a natural disaster. This company did not care to read and apply its policy provisions when processing our claims, nor did they give an intelligible or coherent response to our correspondence regarding our claims. They only paid our claims after the state oversight agency began an investigation into my complaint. Poor form indeed.
Julie M. would recommend this plan to a friend or relative.
31 of 32 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
The trip included a
Travel Guard Silver
Thank heavens I did not have to use the plan!!!!!
Thus, I am not that knowledgeable regarding the plan, except the agent helped me choose it on the basis of reasonable cost for the services provided, including waiver of previous conditions(?)
I have the same plan for a trip in April !
Please note I was satisfied on the basis I did not have to use coverage so ratings above are not bases on experience with plan...luckily
Virginia V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Thailand. Thailand.
Seven Corners Roundtrip Choice
My trip was awesome and I did not need to use the insurance plan that I had purchased. But it gave me peace of mind to know that I had it. The customer service department was very helpful in reviewing the various plans that were and available and finding the right one for me.
Bonnie H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Kathy Haught
    Seven Corners Photo
    Hello!

    That's wonderful that you had a great trip. I'm really happy that our Customer Service unit was able to help you with your travel insurance.

    Please don't hesitate to let us know if you need any further assistance!

    Thanks so much!
    Kathy
    Jan 27,2012
Review by
on
for a trip to Thailand. Thailand.
American Express Global Travel Shield Deluxe
Our trip was wonderful. We had no issues and will not be filing a claim. It was worth the peace of mind. Thank you
carolyn c. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for a plan that is no longer available.
  • Empty Comment
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