Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
tour
International Medical Group
iTravelInsured SE
Well, our trip was flawless and there was no need to contact the insurance provider.
We do not know for certain how things would have gone if we filed a claim, but we hope it would have been excellent!
We do not know for certain how things would have gone if we filed a claim, but we hope it would have been excellent!
Gina A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
John Hancock
Silver
The process to submit a claim is entirely by mail (I imagine it's designed to make you not want to file). I had a claimable event happen on this trip, but my loss was only $75 and I am in the process of moving, so doing a claim by mail wasn't worth the hassle in the end.
Danielle L. would not
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
As they say, the proof is in the pudding. Thankfully I didn't have to file a claim.
Karen K. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured SE
We had to cancel our trip because our daughter developed a serious illness. The claims process was a nightmare from filing to payment- four months later. It was as if this company has a list of "tricks" that it utilizes to put roadblocks in front of anyone who files a claim. Dropped service rep calls, inconsistent claims information by different reps, claims applications that were "too large" to email, a document uploading software that repeatedly failed. The company required reams of medical and payment documentation and then claimed that the the document file I submitted was "too large for their system. I could go on but I'm sure you get the picture. IMG 's business model is to repeatedly frustrate claimants until many of them give up. I might have too if I hadn't contacted Insure My Trip's customer advocate team. Matthew contacted IMG on my behalf and helped me eventually receive payment. I was one of the lucky ones. Spare yourself hours of misery and do not buy a policy from this company.
Joel G. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Angie
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; please help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.May 22,2023
The trip included a
tour
International Medical Group
iTravelInsured LX
Our travel insurance plan gave us peace of mind and allowed us to enjoy a trip of a life time.
Paul J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
IMT
Travel Accident Plan
Since my wife does not travel with me, having this plan provides me with the psychological comfort that allows me to concentrate on and benefit from the travel experiences themselves.
John S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
C&F Travel Insured International
Worldwide Trip Protector Lite
It is difficult to rate an insurance policy when you don't use it.
Connie E. would
recommend this plan to a friend or relative.
The trip included a
tour
WorldTrips
Atlas International
Website clear, easy to navigate, helpful in choosing a plan. Can't say enough good things.
Stacey W. would
recommend this plan to a friend or relative.
The trip included a
tour
Arch RoamRight
Preferred
Most of the reviews I've read here seem to mention not having to actually USE their purchased coverage. I am writing as someone who has had to use the coverage and has been fighting a ridiculous fight to get reimbursed. To try and make it brief, I'll just say they have been making me jump through many hoops and that It's been going on for 6 months now. Each time I submit what they ask for, they come back to me with something else I need to send in; all in an effort , I'm sure, to wear me down and have me say the heck with it. This has happened 8 times now, to the point where my travel company told me they never heard of a travel insurance company demanding what they were asking for in order to process a claim payment. After supplying all the information, on a $6,000 claim, for which I paid an additional $1300 for the insurance, they reimbursed me $60 for myself and $60 for my husband. I have now started an appeals process. It has been 4 weeks and I have not heard a thing from them, not even an acknowledgement that they received my email and then again a subsequent email I sent asking for receipt confirmation. I will contact my local consumer advocates and also the state attorney general for assistance. DO NOT PURCHASE TRAVEL INSURANCE from ROAM RIGHT. I CAN'T STRESS THIS ENOUGH!!! That is unless you want to have an excerise in total frustration only to be ripped off in the end anyway. They are crooks.
Kathleen R. would not
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
The trip included a
tour
Generali Global Assistance
Preferred
We filed a claim on 3/21/20. My husband hurt his back and was not able to travel to Chile as planned. We got an email on 3/30/20 that we would get another email when our claim person was assigned. We haven't heard anything since. We tried calling and you get an answering machine. I realize they have a lot of claims due to Covid but ours isn't and it is 6 weeks and they said they would respond in 30 days. We are very disappointed. We have bought trip insurance for years and this is the first time we had to use it.
sHARON B. would not
recommend this plan to a friend or relative.
5 of
5 people found this review helpful
-
Megan
Thank you for your feedback. The insurance provider, Generali Global Assistance, has issued the following response:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Our goal is to provide a smooth and seamless experience for all of our customers, however, the claims process can take some time, as our regulatory laws require a number of reviews and required documentation. Under normal circumstance, the process can take up to 30 days, however, this timeline may be extended due to the current volume we are experiencing. A dedicated team member will be reaching out to you soon to further assist you. Thank you for your continued patience."Aug 11,2020