Travel Insurance Reviews

To find the right travel insurance plan, you want to know which plans have worked best for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site.

You can filter reviews by selecting categories on the left. To see only reviews by people who filed claims, select the Filed Claim option.

Customers rate our travel insurance plans
(4.57 out of 5)
based on 21837 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 58 travel insurance plans available. Prices paid recently for these plans range from $4 to $577 USD.

Showing 71-80 of 8,713 Reviews

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Filed claim
CSA Travel Protection Custom Luxe
I have purchased CSA coverage twice, both times for trips to Europe. Luckily, I have had no need to file a claim. Before purchasing, I reviewed CSA and several of their competitors. After looking at the policies in detail, I found that CSA offered the broadest coverage at the lowest price, and also offered auto rental coverage I wanted as an option to their standard policies. Their online order and service processes are simple to use and provide fairly extensive documentation and FAQs. I had no need to spend time on the phone with an agent in order to complete my purchase. The Better Business Bureau and other online reviews gave them a high rating. I think they are a solid outfit.
William C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
TravelSafe Classic Plus
Thank goodness we didn't have to use it, but it was a peace of mind knowing we did have it. We recommended it to our niece for her honeymoon and they also bought it. Will use again and again.
Shannon S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Travelex Travel Basic
For the same coverage, it was less expensive than the insurance offered by the cruise line.
David J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
InsureAssist TravCan
The best part of getting this insurance was peace of mind.
James H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
InsureAssist TravCan Premier
Didn't need to use it. Just peace of mind at a reasonable cost.
Stanley S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Sign up process was very easy. Fortunately we did not have to use our policy on this trip, but it was good to know that we had a reliable back up plan!
elizabeth C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Luckily my trip went smooth.
George H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
It's really too expensive for people who make plans but have doctors who keep changing their medicaions, etc.
Jerie M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. CSA charges a higher premium on the Custom Luxe plan because they are exposing themselves to a greater risk. The most cost effective way of securing coverage for pre-existing conditions, is to purchase travel insurance within 10-21 days after making your initial trip deposit.
    Nov 21,2014
The trip included a
M.H. Ross Advantage Asset
This policy was less than half the price of what the travel agent offered. I decided to change my policy and called a customer care representative, and cancelled one and bought another. I trusted that I would be refunded but was not guaranteed. I was promptly refunded for the policy I cancelled. They were very nice. I added my Goddaughter onto my policy, who traveled with me. Because she is so young, instead of it costing more to add an additional person, it dropped the price. This is an excellent company to work with, with excellent service and followup. I was given contact information for numerous situations should I have needed to use the insurance.
Jeanette C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This was my 3rd purchase of CSA insurance through IMT and the purchase experience has always been positive with fast response.

This is the first time I've had to file a claim with CSA. Our flight was delayed for several hours and baggage was lost for 2 days. When we returned home, I flied the claim and included all requested documentation which was scanned in and clearly labeled. The claim was under $100. After a week of not even an acknowledgement of receipt from CSA, I had to email twice before learning no one had yet had a chance to review the claim. When they did respond, they twice requested documentation I'd already sent (which I then resent), and each email required 3-4 days for a response.

In the end, after about 4 weeks, I received the requested reimbursement, but if they were more responsive and organized it sure would make the process less painful and luckily I wasn't out of a lot of money. It's good coverage at a reasonable price, but if you have a claim be prepared for frustration and hopefully you'll be pleasantly surprised.
DIANNE D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for providing feedback on your policy. For customers experiencing claims issues, please contact InsureMyTrip, and request a customer advocate. Customer advocates assist customers with the claims process, and contact the insurance companies on their behalf to help resolve claims issues. Representatives are available 7 days a week. Our toll free number is 800-487-4722.
    Nov 20,2014
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