Travel Insurance Reviews for Allianz Global Assistance

Allianz Global Assistance, formerly Access America, is a global provider of travel insurance and assistance with offices in 28 countries and is owned by Allianz, the world's largest insurance company. For nearly 60 years, they have been helping in difficult situations.

Learn more about Allianz Global Assistance.

Customers rate Allianz Global Assistance plans
(4.58 out of 5)
based on 2090 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
Allianz Global Assistance Basic
Since this trip was a major expense, I felt secure in knowing that if something major happened to interfere with the trip, we were adequately protected. It was also a great value because it covered all 5 of us while we were gone.
Cherie S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Good recommendations, fair price, and solid reputation. Nice to be covered.
Rebecca C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic
Although no claim was filed for this trip, the previous trip did result in a claim. Allianz took care of it quickly and satisfactory.
Milton G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Classic Trip Plus
As with all travel insurance plans, I wish they provided coverage for pre-existing conditions at the time the insurance is purchased.
Julia S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Most comprehensive policies will offer a waiver of pre-existing conditions if you meet the following conditions: You purchase the policy within 10 to 30 days after making your initial trip payment; insure 100% of the pre-paid and non-refundable travel expenses; and be medically fit to travel the day you purchase the policy.

    The best time to purchase travel insurance is right after you put money down towards your trip. Time sensitive benefits include the pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons.

    If you have any questions regarding the pre-existing waiver or other time sensitive benefits, please call us at 800-487-4722. Our representatives are available 7 days a week and would be happy to assist you.
    Jun 20,2015
Allianz Global Assistance Basic
Thank goodness I didn't need this week nsurance but it was great peace of mind to have had it- just in case.
Ellen N. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
One month before our trip, my husband suffered a heart attack. He had no family history and no previous problems. It took us by complete surprise. His cardiologist recommended that we not take the trip to Peru due to the high altitude. Allianz refunded our money promptly and without a hassle. I am planning on using them on our next trip and would highly recommend them.
Sharon F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
Allianz Global Assistance Basic
Taking this plan makes for one less thing I need to worry about while traveling.
Joseph L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
A reasonable price for piece of mind.
James A. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
On the second day of my trip, I fell forehead first on the marble floor. I was seen by the resort clinic and then sent to the hospital by ambulance. The resort did not cover anything. I had 15 stitches and the out of pocket cost was about $1600. I sent in my documents and was reimbursed within 2 weeks. I highly recommend Allianz and would never travel without it. Thank you, Allianz.
Marybeth W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
Allianz Global Assistance Basic
Ultimately, we got a reasonable payout from the insurance company for a trip that was interrupted by a mandatory Hurricane evacuation. My only complaint was how many times we had to follow up and clarify and send in more documentation. We had to fight for our claim! But it worked out in the end.
Lani C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased on learn that your claim was paid. In the future, if you purchase travel insurance through InsureMyTrip, and experience difficulty with your claim, please call 800-487-4722 and request a Customer Advocate. Our Customer Advocates contact the claims department on the customers behalf to assist in getting the claim resolved.
    Jun 12,2015
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