Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.53 out of 5)
based on 26 ratings.
100% of customers would recommend these plans to a friend or a relative.
We have 3 AXA Assistance USA plans available. Prices paid recently for these plans range from $66 to $66 USD.

Showing 1-10 of 18 Reviews
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Filed claim
Review by
on
for a trip to Italy. Italy.
The trip included a
AXA Assistance USA Gold
Fortunately, we did not have to file a claim. Representatives were friendly and helpful when making a decision on Travel Insurance. The only negative regarding the insurance is the overall expense. As we were a family of 4, and I purchased travel protection for everyone, it was quite costly.
Evelyn J. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Denmark. Denmark.
The trip included a
AXA Assistance USA Gold
Our travel agent agent insisted we take travel insurance for this trip which included airfare and cruise in the Baltic. We did not need the insurance but we were pleased to have had the coverage "just in case"
Bonnie Ellen G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Botswana. Botswana.
AXA Assistance USA Gold
Hard to evaluate since fortunately, we did not need to submit a claim. We selected this plan because it best met our needs. I think the expense may be somewhat influenced by our ages - nothing we can do about this.
Joanna M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The three main factors in determining premium are: trip cost, duration of travel, and travelers ages.
    Aug 25,2014
Review by
on
for a trip to United Kingdom. United Kingdom.
AXA Assistance USA Platinum
I didn't need to file a claim but I picked AXA Assistance USA based on how well they handled a relatives claim.
Hannah P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Russia. Russia.
The trip included a
AXA Assistance USA Gold
We had a magnificent trip quite filled with charm, adventure, thrills, education, However the only only thing that was missing was misfortune. Therefore I cannot comment on the cost effectiveness, satisfaction, reliability, or recommendation of this product I can state InsureMyTrip answered every question, quelled all my concerns in regards to our wonderful adventure.
Max P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Sweden. Sweden.
The trip included a
AXA Assistance USA Gold
Fortunately, we didn't need to file a claim, but I did need to call the toll free number to get help connecting with my credit card company. Long story, but the collect number to use when out of the country provided by the credit card company was "blocked" when I tried to call. The AXA Assistance help line connected me directly to Chase. I was in the Stockholm airport at 8am at the time and I was able to resolve my issue. I saved myself a $10 fee and 24% interest, so I consider my purchase of the AXA plan to have been very, very valuable!
ramona b. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Italy. Italy.
AXA Assistance USA Platinum
I booked this plan to provide some more assurance while on a 5 week trip to Europe. As others often say, this plan provides some peace of mind to know that, if I did encounter a medical difficulty abroad I would not be financially ruined as a result. That confidence is valuable.
Casey P. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
AXA Assistance USA Silver
This plan was best cost and coverage for my short trip. I had a few questions that customer service answered very quickly.
Anniea H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Canada. Canada.
AXA Assistance USA Silver
Good customer service, questions answered well. Was nice to have the email reminder prior to departure.
Diana K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
Review by
on
for a trip to Sweden. Sweden.
AXA Assistance USA Gold
Excellent cost and customer service!
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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