Travel Insurance Reviews for AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 50 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rate AXA Assistance USA plans
(4.46 out of 5)
based on 58 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 3 AXA Assistance USA plans available. Prices paid recently for these plans range from $66 to $66 USD.

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Filed claim
The trip included a
AXA Assistance USA Gold
The plan covered everything that needed to be covered. Thankfully, we did not need any of the coverages. Money well spent for complete peace of mind.
Stanley S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
I see lots of reviews about the purchasing side of travel insurance, but not much about claims. I want to commend AXA for their professional and helpful assistance in transacting and paying my claim. I needed to cancel for medical reasons. They asked for reasonable supporting documents and paid within two weeks of filing.
John H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
Having the AXA Assistance Gold plan was peace of mind. I didn't need it - thankfully! But it was good to know that if I had chipped a tooth, or broken a foot, I would have had coverage. I enjoyed the comfort of knowing I would be fine on my 5 week trip, regardless of something coming up.
Siri M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The AXA Assistance USA Gold plan covers emergency dental treatment for Accidental Injury to sound natural teeth, up to five hundred dollars.
    Nov 17,2014
AXA Assistance USA Gold
I am satisfied with the customer service representative who helped me choosing the right plan for me.
Marco B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Gold
A truly honest and efficient company. They did everything right and nothing wrong. I will use them for all future travel. I will also recommend them to my friends and family
SHERYL M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Gold
The plan certainly gave us peace of mind, even if we didn't have to use it.
Hope M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
AXA Assistance USA Gold
Had to cancel due to an illness. Help from AXA was good but we needed to keep sending more and more medical documentation and proof of travel purchases. It took about 2 months by the time I had to try on my own and get refusals before I could really make a request to AXA. I suppose this is par for the course for any insurance though.
Elizabeth M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Note: This review is for an earlier version of the plan.
  • Empty Comment
AXA Assistance USA Platinum
Always use InsureMyTrip for my travel insurance needs. Great company.
Rebecca S. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Platinum
Tough to judge plan claim performance as we didn't have to use it (good!) Coverage was good. Would purchase again for next trip. Since we are on medicare we always try to purchase first dollar coverage medical insurance.
Richard D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
AXA Assistance USA Platinum
This was one of the rare plans that covered the two needs I had 1) $200,000 minimum medical and 2) coverage for accidental injury in amateur sports (I participated in a triathlon shortly before my trip). It was comprehensive but on the expensive side. I did not have to use the plan or call AXA post trip but they were helpful when I called before hand to double check coverage.
Lisa B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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