Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
cruise
tour
AXA Assistance USA
Platinum
AXA was slow to respond to my claim. The requested supporting documents demonstrated that they had not read my claim nor had they read my plan. In fact, I was asked to provide the confirmation sheets from my own plan among the other supporting documents. It shouldn't be that difficult to file a claim on a canceled flight - it is straightforward and happens all the time. Really disappointed.
David D. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
When comparing price and coverage among several providers, I often choose AXA. Will likely choose them again for future trips.
John B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Something like travel insurance which does not have to be used is always a good thing, providing some peace of mind. It's too bad that travel insurance, no matter the provider, is so expensive.
Gary G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Did not have to make a claim but felt comfortable knowing we had the coverage.
Reginald J. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jan 31,2017
The trip included a
cruise
AXA Assistance USA
Gold
Appreciate the emails as the trip approached with useful reminders.
Geralin C. would
recommend this plan to a friend or relative.
-
Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your purchase experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!Aug 25,2016
The trip included a
cruise
tour
AXA Assistance USA
Silver
It was re-assuring to have good coverage during our trip.
Gunther S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
May 06,2016
AXA Assistance USA
Gold
With a 97 yr old mother and a sister who had surgery for pancreatic cancer a month ago, we really appreciated the insurance even though we didn't need to cancel our trip. Thanks for the peace of mind.
Howard S. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Apr 22,2016
AXA Assistance USA
Silver
I almost encountered an airline strike and another missed flight due to bad weather. Luckily, both incidents didn't turn into a missed flight. However, the peace of mind knowing that I had the insurance was worth the price.
Carole S. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
Travel is our passion, from extreme adventure trekking to this Anniversary Cruise. Through InsureMyTrip we can tailor our insurance to meet our needs and feel confident in the choices we have made. AXA Assistance USA Gold was the perfect plan for this trip. Although never used, I had complete confidence in what was covered by the plan. That confidence in the policy allowed us the freedom to enjoy our trip.
Kenneth K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Gold
The anxiety of others motivated me to get travel insurance that I basically felt was unnecessary. As they say insurance is just in case. Thankfully, in this instance there was no "in case," and I didn't use the insurance. It was a lot of money to cover "just in case" but staff was helpful and the cost, relative to other policies, was less.
Marsha G. would
recommend this plan to a friend or relative.