Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
cruise
AXA Assistance USA
Gold
One of features of the AXA Gold Plan purchased was concierge services to assist with sights and events in places visited. Though I completed the request over a month before scheduled departure, I realized two days before that nothing had come through. Though the request was found and information provided in just a day, I would suggest other travelers watch to insure this feature is being fulfilled.
Glenda B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
You really do not know how good the plan is until you file a claim. Fortunately we have not had to file a claim but we feel confident and secure in our travels with the plans.
Richard R. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Jun 12,2017
The trip included a
cruise
AXA Assistance USA
Gold
Fortunately, we did not have to use this insurance. I did find it rather expensive, although I suppose if we had had to use it and it had performed as promised I would not have been concerned about the cost. Of course, like all insurance companies it is all about profit and not necessarily a real service, so it is important to keep that in mind.
Susan Z. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We appreciate the feedback you have provided. We are sorry to learn you weren’t completely satisfied with your purchase. In the future, you may call us so we may assist you in finding the best policy and benefits to fit your travel needs.Jun 12,2017
The trip included a
tour
AXA Assistance USA
Gold
Luckily we did not have to use the insurance but it gives me peace of mind to know it's covering our backs! All insurance is something you hope never to need!
Gregg O. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 11,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Shortly after our trip we called with a claim. A friendly representative sent us the proper forms promptly. We were notifiied when they received our completed forms. In less than two weeks our full claim was approved. The check arrived in today's mail, about 10 days after approval. I would highly recommend them to others and will use them again when needed!
Daniel K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AXA Assistance USA
Gold
Always great to work with
Dolores W. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
In planning my trip, I read over your coverage and prices and could not be happier with my choice. I had the misfortune of having to cancel due to a health issue. Fortunately, I had insurance with a reputable company, AXA, and it was completely covered. I would go with your company again and again because of the ease of the claim process. Thank you for being so diligent and satisfying.
Nancy P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
AXA Assistance USA
Gold
A few of the passengers on the same river cruise wish they had trip insurance. Just goes to show you, be prepared!
Bessie R. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
We did not have a claim so I can't comment on how good AXA Assistance USA Gold would be in that case.
You really find out how good a company is when you see how they deal with problems.
You really find out how good a company is when you see how they deal with problems.
Linda K. would
recommend this plan to a friend or relative.
The trip included a
cruise
AXA Assistance USA
Gold
I received very good customer service and peace of mind at a reasonable price.
John L. would
recommend this plan to a friend or relative.