Travel Insurance Reviews AXA Assistance USA Gold
The AXA Assistance USA Gold plan offers travel insurance, travel assistance, and concierge benefits. It provides coverage for a variety of concerns, such as changes during your travel due to inclement weather, bankruptcy of a travel supplier, and much more.
To learn more, see the AXA Assistance USA Gold product page.
The trip included a
tour
AXA Assistance USA
Gold
I did not need, thankfully, to use any part of this plan...so "it was good".
Kimberley M. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
It was comforting to know I had the coverage in case I needed it. The most important part of the coverage for me is 'medical evacuation' as I do not want to be stuck in a foreign country with a serious medical issue. Before my trip I requested they extend my coverage from 21 days to 23 days which they did without additional charge.
Reid V. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
AXA Assistance USA
Gold
I had to cancel my trip due to hurricane Matthew. AXA quickly and efficiently processed my claim and refunded all appropriate expenses.
Tristan L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Andrew OstranderAXA Assistance USA
Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.Oct 02,2017
The trip included a
tour
AXA Assistance USA
Gold
Price was fair for the coverage. Fortunately we didn't have to file a claim so I can't rate the actual claim service.
Ronald H. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Jul 11,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Glad I had but even happier I didn't need to use.
Janet B. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination. We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.Apr 24,2017
The trip included a
cruise
tour
AXA Assistance USA
Gold
Luckily I didn't need to use the insurance. But the peace of mind was well worth the price!
Carol D. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 11,2016
The trip included a
tour
AXA Assistance USA
Gold
Very fast, convenient, and helpful staff.
Drewey M. would
recommend this plan to a friend or relative.
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Andrew Ostrander
AXA Assistance USA
Thank you for the kind review! We are delighted to know you’re happy with your service experience. We look forward to providing travel protection for all of your future endeavors!Sep 13,2016
The trip included a
tour
AXA Assistance USA
Gold
Have purchased AXA Gold for future trips. Claims handled professionally, courteously, timely. Do provide the required documentation for claims.
Theresa H. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
The customer service team at AXA Assistance were fabulous. Prior to filing, I had a number of what I felt were unusual questions and options. In a series of several emails, each having a prompt, clearing fair response, I filed my claim. The claim correspondence kept in in the loop regarding where the claim was i their process, and the refund was received in a reasonable time. The entire process was quick, painless and fair and I would highly recommend them.
lawrence k. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Insurance provided peace of mind and AXA revised my coverage when my travel plans changed. Very helpful.
Kristen G. would
recommend this plan to a friend or relative.
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Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Jul 08,2016