Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Premium
I am glad I did not need any service and only needed the comfort of insurance in the event.
seymour s. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I had one question about using the medical facility on the ship and the customer service person I spoke with was useless and could not answer my question. Seemed like a good plan but customer service is worthless.
JEROME B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Always feel insurance is a little pricey when we don’t use it. Have used it in the past and processing went very smooth after we read the requirements before we submitted our claim.
Gregory M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
We didn't need to file a claim but were happy for the peace of mind in case things went wrong. The cruise line misplaced one piece of luggage and during my hour wait it was good to know that had they lost my bag we would have been covered.
LYNN L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Didn't need it, but the price was reasonable for the coverage provided.
Susan R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Insuremytrip did a good job. Easy to use and great phone help.
William H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I purchased this plan the day before my trip because the weather called for very strong winds(40-60 mph) and I was concerned about flight cancellations and missing my cruise. My healthcare provider also stated that medevacs from a cruise ship is a case by case situation to determine if they covered the cost. Purchasing my CSA plan was very simple, cost effective and gave me a secure feeling if something should happen. I'll purchase this plan in the future for other trips.
John B. would
recommend this plan to a friend or relative.
-
Carol
Thank you very much for your comments.
I am taking this opportunity to remind everyone that the best time to purchase a Comprehensive coverage plan is before you recognize the need to cancel. Trip Cancellation and Trip Interruption would have reimbursed you for an "unforeseeable Covered Eventâ€. Unfortunately you would have not had coverage for the cancellation or delay due to the adverse weather since you chose to purchase this plan only one day prior to your departure and only after the National Weather Service had issued a pending storm warning.
Please always remember that you are welcomed to call InsureMyTrip at 800-487-4722 for assistance in quoting plans for future travel.Feb 22,2017
The trip included a
cruise
Generali Global Assistance
Premium
Get insurance when you book your trip. I waited until after my opportunity to cancel through the cruise line.
That prevented us for getting 100% coverage. Fortunately we didn't need anything.
That prevented us for getting 100% coverage. Fortunately we didn't need anything.
Ann B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
InsureMyTrip provided excellent explanations and comparisons up front on the purchase decision with very good follow-up on the purchase and pre-trip reminders. Keep up the good work!
Emil W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The CSA Custom plan was fine. Since I didn't have to use it, I can't really comment.
Helen M. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. Letting us know how we are doing is the best way to ensure the best possible service to all of our customers. A dedicated team member has reached out to you with additional options for your consideration. Please contact (800) 348-9505 or [email protected] with any additional questions, and we hope you consider us for your next trip."