Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Once I actually filed the claim, the process went very smoothly. I received email confirmation when you got my claim forms, and once they were processed. My check arrived very quickly. However, I was never able to get the online claim website to work at all. It took several very frustrating phone calls over the course of a week to finally get someone who was willing to e-mail the necessary claim forms to me. Your customer service people need customer service training!
Debby G. would
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
Generali Global Assistance
Premium
Covered me even though I was diving. Had plenty of medical coverage and that's hard to find.
Carol B. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your trip was covered. For customer knowledge, the CSA Travel Protection Custom Luxe plan excludes scuba diving below 120 feet (40 meters) or without a dive master.Jul 14,2015
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