Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
My flight was delayed it was very easy and quick to get an associate on the phone to ask questions. I appreciated this very much. Thanks. I would use your service again!
Renee B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Insure My Trip is the only travel insurance I purchase for all of my trips because the staff is great, make fabulous suggestions, and it is easy to do. Like I can purchase by phone to ensure I get the exact coverage I need as I do mainly adventure and third-world country trips. I have even mentioned it several times in my Travel Advice Travel Insurance ebook which hopefully will be online within the month. Keep up the good work!
Gerald F. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your 5 star review on your Generali Global Assistance plan that you have purchased through InsureMyTrip. We are pleased to hear that the Generali plans, which you have purchased over the past few years, continue to provide you with the coverage that you need for international travel.Sep 03,2019
The trip included a
tour
Generali Global Assistance
Standard
We had delayed baggage and had to buy a couple of days' worth of clothes from a local mall booth-vendor. All cash and no receipt. Based on the other evidences I submitted (photos, emails, etc.) Generali approved my request for reimbursement promptly. Couldn't ask for more.
Durham M. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I did not use it so I cannot say if the company would have satisfied any claim I might have.
CAROL F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Forms were a bit complicated and "Patiient Authorization" form intrusive. However, I called and told the rep that my travel companion refused to fill it out. The rep told me to go ahead and file the claim without it. I received full reimbursement for my losses, so I am not complaining. Called customer service a couple of other times, and the reps were all very helpful, friendly and knowledgable. Very good service. As far as price of coverage goes, this is the first time I bought a policy with preexisting condition waiver. So I really have no authority to judge. Travelling to Russia and at my age of 73, I didn't see any more than 2 companies with Insure My Trip offering such coverage. Might have been the only one. If there were 2, this was the cheaper one.
Marjorie Y. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Excellent coverage at reasonable cost. Will purchase again.
Douglas D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
CSA could have used technicalities to reject portions of my trip interruption claim. Instead, they fully paid all claim items. Great company to work with.
Richard W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Have used CSA for years...and though I've never had to file a claim, the value of the product always satisfies!
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't need to file a claim but the price was reasonable and the knowledge that my wife and I were covered for the stated issues was reassuring.
Michael M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
insuremytrip and the CSA coverage I bought for a trip to Russia was my security blanket. I made no claims, but that's the best outcome.
Thomas J. would
recommend this plan to a friend or relative.