Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.57 out of 5)
based on 4016 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 2 CSA Travel Protection plans available. Prices paid recently for these plans range from $22 to $537 USD.

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on
for a trip to Greece. Greece.
The trip included a
CSA Travel Protection Custom Luxe
My wife and I have traveled frequently since getting together 24 years ago. We have taken many cruises, done several European tours and have never taken travel protection coverage. This year, we booked travel to Greece and Italy. The trip included several segments and was a bit of a hodgepodge including several days in Venice, a 7 day cruise in Greece, several days in Athens and several days on the island of Kithera in Greece. We booked using points for hotels and some flights. Paid cash for the rest. At the last minute, I chose to take travel protection. We are now in our fifties. With several different segments making up our journey that was booked with several carriers, I felt the need to take some added coverage just in case we got into any trouble.

Our trip was wonderful. Three terrific weeks. All except our last day in Athens. Someone broke into the trunk of our rental car and got our electronics (iPads, camera equipment etc). We were heartbroken, as we have never had any hardship in any one of the 50+ trips we have taken. We had taken coverage with CSA. I phoned CSA while we were still in Athens (we were scheduled to come home the next day). The person I spoke to was empathetic and immediately sent me claim information by e-mail. We made a police report before returning home. It took us about a week to collect the documentation. About 10 days after our return, I submitted the claim and all documentation. One week later, I received an e-mail informing me that the claim had been processed and I should expect a check in the next week.

I am just tickled. In this day and age, when one so frequently hears about customer service horror stories, I expected to have to jump through hoops to close out this claim. But instead, the process was as painless as I could have possibly imagined. The claim was not huge - $2800. But, the piece of mind that we received , the painless process to sign up for the coverage, and the professional way that the claim was handled, virtually guarantees that we will be long time CSA customers. Great job!
John M. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
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Value
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  • Empty Comment
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on
for a trip to Czech Republic. Czech Republic.
The trip included a
CSA Travel Protection Custom
I believed this protection to be complete.
I was very relaxed about this protection that if a problem came up this protection would cover what I paid for. Thank you.
Judith Pinkham M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Canada. Canada.
The trip included a
CSA Travel Protection Custom
Your company is terrific. We had to cancel our Alaskan cruise due to a dire medical problem. CSA was very responsive to our refund request, which was processed very rapidly. Thank you for CSA travel insurance! Don't leave home without it!
Samuel R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
Fortunately we did not need to make a claim; however, we appreciate the ease to get the coverage from Insuremytrip. We will be acquiring coverage again in a couple months for another planned cruise.
Timothy E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
The price was less expensive than going through my travel agent. The website was easy to use and the customer service representative I spoke to was knowledgeable and pleasant while answering my questions pre-sale.
Andrea R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Caribbean. Caribbean.
The trip included a
CSA Travel Protection Custom
Saved me a lot of money over other plans I looked into.
James K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Caribbean. Caribbean.
The trip included a
CSA Travel Protection Custom Luxe
The CSA Travel Protection Custom Luxe plan covered the situations that we wanted covered. We have never had to file a claim so we can't speak on that. One thing I would like to see changed is that you currently can only receive 70% back when using Cancel For Any Reason. I have used CSA four times.
Ray M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Cancel for Any Reason has a few eligibility criteria:
    1) It is only available within 10-30 days of your initial trip payment (depending on the policy).
    2) You must insure 100% of your pre-paid and non-refundable trip cost.
    3) Cancellation of your travel arrangements and notification of the insurance company must occur more than 2 days before your scheduled departure date.
    4) Cancel for any reason returns between 50%-80% depending on the policy.

    Included in every comprehensive policy, Trip Cancellation covers you for specific unforeseen covered reasons that cause you to cancel your trip. With Trip Cancellation, you are covered to cancel up until departure. Should you cancel, you will be reimbursed 100% of the prepaid and non-refundable trip cost for which you are insured and can provide documentation.
    Aug 21,2014
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
We normally do not purchase travel insurance but due to the many travel arrangements we decided that for this trip it would be the prudent thing to do. We researched various plans and CSA was the best value not to mention a fair price. A comparable plan through a different company would have cost us an additional $500 or more. Due to a train strike in France we had to make alternate travel plans which were quite expensive and CSA covered the entire cost. We definitely recommend them for your travel insurance needs and will use them for our next trip. Thanks to CSA Travel Protection for taking care of our claim and keeping us informed along the way.
James H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to Netherlands. Netherlands.
The trip included a
CSA Travel Protection Custom Luxe
The main purpose of having the travel insurance was the field of security since many of the side trips were in our own planning. I will have insurance in my future trips.
Miguel V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
I was glad I had it.
Lisa H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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