Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.59 out of 5)
based on 5334 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
This insurance was reasonably priced. I did have a claim and though it was resolved and I was compensated, it took about 3 months to process. The agent who handled my claim was respectful and apologized for the slow processing time stating they had many claims to process during summer months when my incident also occurred.
Beverly C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf in an attempt to expedite the claim.
    Aug 31,2015
The trip included a
CSA Travel Protection Custom
A good price for peace of mind. We had so many moving parts - different links that when connected made our trip - that we needed something to let us sleep at night. Insuremytrip was that very something
Joel F. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I will definitely purchase in the future. Rates were very reasonable for the comprehensive coverage. My main considerations in purchasing were the years of existence of the company and the very supporting reviews. I was impressed that the company emailed me a reminder of coverage prior to my trip. I have already suggested the insurance to others.
Kathleen S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Thank goodness never needed to make a claim so I can't comment on that aspect, but we chose the plan that would most reasonably cover what we wanted at the time. I would hope had I needed it, claims would have been covered easily, but as I said, I did not need to make a claim.
Stephen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
They covered a previous claim I submitted very well and without hassle. This trip was uneventful.

The representative I talked to was very knowledgeable. The rules to get this type of insurance are many and confusing. He gave me advice about how to get coverage early so that preexisting conditions were covered. The assumption of when I could get it are lost in the details and I misunderstood them. If not already it should be explained in InsureMyTrip articles and put on a top ten checklist of items to consider.
Stephen S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The purchase process was satisfactory.
Susan K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We were very satisfied with our plan. Our phone conversation answered all of our questions. We traveled with complete assurance that all was well. Thank you so much.
Larry O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
Unfortunately, we had to use the plan as our trip needed to be canceled. The folks at CSA were understanding, efficient and competent. The response time was remarkable and I will use them for our next trip.
James S. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We had to cancel our river cruise because of a heart attack 2 days before our departure. We phoned CSA and got the process started several days later. We actually had our refund of the entire amount less that 2 weeks later. Great service!!
Jon W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It is hard to evaluate a product when you don't use it. So we were o.k. with the coverage and very pleased that our trip went off as planned.
Ronald R. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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