Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.57 out of 5)
based on 4011 ratings.
98% of customers would recommend these plans to a friend or a relative.
We have 2 CSA Travel Protection plans available. Prices paid recently for these plans range from $22 to $537 USD.

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for a trip to United States - Continental. United States - Continental.
The trip included a
CSA Travel Protection Custom
We took a 19 day trip from Ohio to Seattle for daughter's wedding and then 12 days of independent travel in SE and some interior.

One concern was weather delays with tightly scheduled trip but everything (boat tours, ferries, flights) went as scheduled, regardless of weather, so no claims but it was nice to know insurance was there.

Having been there, I feel it would take some serious weather to stop an Alaskan tour business.
Robert P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Greece. Greece.
The trip included a
CSA Travel Protection Custom Luxe
My wife and I have traveled frequently since getting together 24 years ago. We have taken many cruises, done several European tours and have never taken travel protection coverage. This year, we booked travel to Greece and Italy. The trip included several segments and was a bit of a hodgepodge including several days in Venice, a 7 day cruise in Greece, several days in Athens and several days on the island of Kithera in Greece. We booked using points for hotels and some flights. Paid cash for the rest. At the last minute, I chose to take travel protection. We are now in our fifties. With several different segments making up our journey that was booked with several carriers, I felt the need to take some added coverage just in case we got into any trouble.

Our trip was wonderful. Three terrific weeks. All except our last day in Athens. Someone broke into the trunk of our rental car and got our electronics (iPads, camera equipment etc). We were heartbroken, as we have never had any hardship in any one of the 50+ trips we have taken. We had taken coverage with CSA. I phoned CSA while we were still in Athens (we were scheduled to come home the next day). The person I spoke to was empathetic and immediately sent me claim information by e-mail. We made a police report before returning home. It took us about a week to collect the documentation. About 10 days after our return, I submitted the claim and all documentation. One week later, I received an e-mail informing me that the claim had been processed and I should expect a check in the next week.

I am just tickled. In this day and age, when one so frequently hears about customer service horror stories, I expected to have to jump through hoops to close out this claim. But instead, the process was as painless as I could have possibly imagined. The claim was not huge - $2800. But, the piece of mind that we received , the painless process to sign up for the coverage, and the professional way that the claim was handled, virtually guarantees that we will be long time CSA customers. Great job!
John M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Claims
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  • Empty Comment
Review by
on
for a trip to Czech Republic. Czech Republic.
The trip included a
CSA Travel Protection Custom
I believed this protection to be complete.
I was very relaxed about this protection that if a problem came up this protection would cover what I paid for. Thank you.
Judith Pinkham M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
Fortunately I did not have to make a claim, so I really don't know how good the coverage would have been if I had had to use it!
It seemed to be good coverage for a reasonable price.
Philip H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Italy. Italy.
The trip included a
CSA Travel Protection Custom
Although I do purchase trip insurance before taking a long journey, I never expected to have to file a claim. Unfortunately, this past spring my first flight never left the ground and I missed my connecting flight to Rome. I filed a claim under this CSA Plan and the process was prompt and well organized, and my refund was actually more than I expected! Very happy with both the cost of the plan and the how well it worked when needed. I will definitely use this plan again for future trips.
Phyllis R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
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  • Empty Comment
Review by
on
for a trip to United States - Alaska. United States - Alaska.
The trip included a
CSA Travel Protection Custom
The price was less expensive than going through my travel agent. The website was easy to use and the customer service representative I spoke to was knowledgeable and pleasant while answering my questions pre-sale.
Andrea R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Netherlands. Netherlands.
The trip included a
CSA Travel Protection Custom
Didn't have to use the insurance, but it was great knowing that the would be there to help if we missed a connection or lost a bag. The plan document we got was very thorough, but easy to read and understand. Will definitely use them in the future.
Martha R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United Kingdom. United Kingdom.
The trip included a
CSA Travel Protection Custom
I appreciated the email letter you sent just before the trip. I will use you again.
Frances B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
What was offered in the policy gave me peace of mind before and during my trip!
Patricia H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to France. France.
The trip included a
CSA Travel Protection Custom
I was glad I had it.
Lisa H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
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  • Empty Comment
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