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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.61 out of 5
5,508
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Since I did not use the plan, (thankfullly) I am unable to determine if it was completely satisfactory.
Deborah B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I made a claim and was, eventually, compensated. However, it took many weeks, and Generali didn't give me information about my specific claim agent, so I couldn't get any answers outside of the automated system. It was frustrating to just sit and wait without knowing whether the claim was processed or not. In the end, I was reimbursed, so it turned out well
Elizabeth G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Such a simple process to ease the mind when vacationing. You don't have to worry 'if something goes wrong, how will we take care of it' because it is all in your policy! It is so nice having coverage! Wish I would have known about Travel insurance years ago. Husband and I took a trip to Mexican Riviera in 2003, he ended up extremely sick with fever, nausea, vomiting for four days of our 7 day trip. I was so concerned I stayed in the hotel room with him trying to find a sooner flight home after seeing the resident physician. So not only were we out a few hundred dollars for the doctor, but we did not get to enjoy the trip. I have now gotten Travel insurance for every vacation since.
Debra B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We unfortunately had to cancel our cruise on sailing day due to my husband’s hospitalization. Great service and timely response. Definitely will use Generali in the future.
Boyd Y. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although no claim was necessary, I feel the coverage was a great value, especially compared to the offerings provided by my travel provider.
ALLEN G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I have purchased this plan for a few cruises. I have never had to use it, but for the coverage provided, the price is fair.
Frank A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
It's hard to say if I was satified because, thank God, I didn't have to use it.
Alexandra L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Just the peace of knowing if something happens, we have options. Made our trip much more enjoyable
Randy H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Since I did not need to file a claim, I really have no basis for reviewing this insurance provider.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Can't really say how satisfied you are if you don't have a claim.
Mark L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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