Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully we did not have to file a claim, so rating is only guesswork. Having the plan was in fact reassuring knowing if there was a problem help was available.
Maurice M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
best cost we could find for senior.
Didn't need it but satisfied.
Didn't need it but satisfied.
Judith M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I feel really secure knowing that we have good insurance coverage while traveling. I am just so glad that I have never had to file a claim.
Alfred F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
No claims.
George F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
It was a peace of mind policy for me because my parents are 95 and 90 and there could have been a surprise event that would have caused me to end my trip early. I am relieved the 2 weeks away were uneventful at home.
Michelle O. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
How anyone can rate the satisfaction question when you haven't used the service.If I would have claim,I would be able to comment on the service.I suggest revise your questions.
Istvan D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
My flight was delayed for 4 hours, but I couldn't file the claim, my policy said 6+. I should read policy more careful.
Vella C. would
recommend this plan to a friend or relative.
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DeborahGenerali Global Assistance
Thanks for sharing your experience. We’re sorry to hear your trip was delayed and apologize for not meeting your expectations. We do offer plans that can provide coverage for a variety of different expenses if your flight is delayed. As you mention, our Travel Delay coverage requires a six hour delay or longer in order to provide reimbursement for certain out-of-pocket expenses you might incur while delayed, such as lodging, meals and local transportation. However, if your flight is delayed due to adverse weather, mechanical breakdown of your aircraft, or an organized labor strike, our Trip Interruption coverage can typically reimburse for additional transportation costs you may incur to return home or rejoin your group in addition to any prepaid non-refundable expenses that you had to forfeit as a result of the delay, regardless of its length. We never discourage our customers from filing claims, even if it appears the plan would be unable to provide coverage for you. We hope you’ll consider updating your review. If you have any additional questions regarding the plan you purchased and the coverages available, please contact us at (800) 348-9505 or via email at [email protected].Aug 26,2016
The trip included a
tour
Generali Global Assistance
Standard
I recommend travel insurance. This claim was regarding a flight delay resulting in 1 1/2 day of missed tour. CSA at least prorated a benefit. More than my traveling partner received from another insuremytrip supplier.
Carol D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Chose this plan as it met all our needs. There are many plans available, read carefully and choose the one that complies with your needs.
John S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I would never travel without a travel protection plan. It gives me the peace of mind which make my vacation worry less
Ildiko S. would
recommend this plan to a friend or relative.