Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Given the coverages that were included in the plan, the cost of the plan seemed reasonable as compared to my research of other plans offered by other companies. I cannot attest to how the company actually handles claims, as we did not need to submit any.
Robert M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately I didn't need to use the plan but it was there in case of an emergency. Only wish they could be fine-tuned a bit more. I don't need medical but do need repatriation as well as coverage for tour costs.
Judith N. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We did not have to file any claim so it is hard to say how well the plan would worked for us if we had to file a claim. However, the fact that we had purchased the travel protection during our trip gave us a good feeling that we were "covered" in case any issue would have arisen. Judging from the efficiency and professionalism of the people we dealt with when we purchased the plan, we feel that they would have responded very well if we had filed a claim. Based on this limited experience, we would certainly consider purchasing the travel protection from CSA again. Obviously, if the cost of coverage was a little lower, we would have liked it even better. Overall, we feel it is a good plan especially for older folks who travel abroad.
Jagdip R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I did lose my cell phone in Paris on the last day of the trip. I didn't discover the loss until we were at the airport waiting for our flight home. When I got home, I called to see if you would assist me in locating the phone. I was told you don't help people after the person returns home. That's bogus. I can't file a claim because it is one of the MANY excluded items.
Cynthia S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I thought the price was high, but your were the cheapest. I think with the few claims as you have your rates could be lower.
ROBERT C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Satisfied and will use again.
Nancy M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Never used the plan...But we were glad to have the backup.
david M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Excellent Coverage!
Celestine W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Nice knowing if something happens, you have help. I didn't need it and hope, if I did, that it would be like it says.
KATHY M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The CSA Travel Protection Custom plan is like my credit card, I never leave home without it.
Jane G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful