Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
I fortunately didn't need to use the plan, which is the real test.
Neil R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Used this on a trip to Budapest, Hungary. Girlfriend got very sick had asthma and bronchitis. It was a weekend, contacted CSA rep to ask for a english speaking doctor. Took 3-4 hours to finally have a doctor come to the house. Couldn't hardly speak any english, (very broken). This was very important because of my girlfriends many food and drug allergies. Took a huge chance and doctor gave her two shots of something he said would work. She didn't get any better. My family showed up that speaks hungarian. I contacted the american embassy myself who recommended a doctor in budapest that americans go to in Budapest-. Doctor spoke great english and was very helpful. Recommended medications much different that the other doctor, that seemed to help. It stabilized her condition for the next 4 days until we returned back to the USA. Not only was the doctor recommended by your company terrible, but it took 3-4 hours to finally find one that still couldn't speak clear english. Very unhappy with this service, could have killed my girlfriend by prescribing the wrong medication and taking so long to respond. Almost ruined the entire vacation! Would not recommend!
JOHN S. would not
recommend this plan to a friend or relative.
14 of
16 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We didn't need to make a claim however the phone help with getting a policy was outstanding.
Wayne R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
As we were shopping for the right plan we found that the CSA plan best met our needs. It was easy to sign up and we felt the cost was reasonable after we compared the CSA plan to other plans. We would absolutely use the CSA plan again when we travel.
Frederic L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I thought that our train tickets were stolen/lost and called the hot-line at midnight Prague time. The operator who answered was very helpful but I found the tickets while I was holding.
Jerome M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have referred people to your site.
GCT and OAT insurance are over priced.
GCT and OAT insurance are over priced.
Julie W. would
recommend this plan to a friend or relative.
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