Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I plan to 'check out' Generali Global for upcoming trips.
Elena A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Our first and second flights from Atlanta to South Africa were returned to Atlanta due to mechanical difficulties with the plane. We had to cancel all our travel plans in South Africa. CSA reimbursed us for everything that we had to cancel in South Africa. (The airline covered the cost of the flights.) We will certainly use CSA in the future and recommend that everyone use travel insurance.
Roger L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
could do better with price lowering so we can have return customers
radhika t. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I didn't file a claim so can't provide a well informed review.
Kristina B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Plan was too expensive. Most of the plan was already covered with my credit card and personal insurance but wanted a little extra insurance for peace of mind. The cost was very expensive for that extra peace of mind. I have been using insuremytrip for 5 years now. This was the most costly. I will have to rethink for next year to see if it is really worth it.
rosalind S. would
recommend this plan to a friend or relative.
-
Mike
Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. The CSA Travel Protection
Custom plan is a Comprehensive plan which covers a wide range of perils and hazards.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.May 26,2017 -
Deborah
Generali Global Assistance
We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Customers who find our Custom Luxe plan to be too costly may want to consider our Custom plan, a less expensive option. We also include a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.May 30,2017
Generali Global Assistance
Standard
Purchased plan for trip to So Africa
Thankfully did not need to use it but gave us peace of mind
Thankfully did not need to use it but gave us peace of mind
Barbara C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Have used your services before and find your reps to be helpful and concerned about my needs.
Ronald C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
How can I review this plan fairly when (fortunately) I had no occasion to make a claim? It covered (I think) the risks that I needed protection from. But the real test would have been whether I DID need some portion of the coverage and thus had to make a claim. So my review is based solely on the scope of (apparent) coverage and my totally subjective judgment of the cost.
Neal J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Way too expensive for the coverage.
Manmohan P. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. CSA Travel Protection has issued the following reply:
"Thank you for sharing your feedback. We apologize for not meeting your expectations. We strive to develop well-rounded, competitively-priced insurance products for our customers and would like to learn more about the coverages you were looking for. Please contact us toll-free at 1-800-348-9505 or by email at [email protected] so we can better understand your situation and answer any questions you may have."
Jul 28,2016
The trip included a
tour
Generali Global Assistance
Standard
The plan's cost and coverage was just what we needed for our trip to South Africa.
Mildred Barbara S. would
recommend this plan to a friend or relative.
With all of our travel insurance policies, prices would be determined based on three factors; (1) the ages of the travelers, (2) the cost of the trip you are insurance and (3) the length of travel.
We always recommend contacting us when looking for a travel insurance policy. Our licensed representatives are available 7 days a week and can find you the policy that covers your travel needs at the lowest cost. We can be reached at 1-800-487-4722.