Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.58 out of 5)
based on 4762 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
When one buys trip insurance he or she hopes never to have to use it. Once again we have not had to use the plan we purchased so I guess it was fine. We have used CSA Travel Protection in the past and not ever having to use it, don't know how really good it is.
David W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
It made me feel comfortable to know I had the plan.
Brenda B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We had peace of mind knowing the plan was available to us.
Dimitri U. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have and will continue to recommend you. I will purchase your insurance in the future.
John F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Purchasing the plan was very easy, and we felt comfortable with the coverage.
John L. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom Luxe
I made my initial deposit 2 years before my trip. I would like to have seen pre-existing conditions covered much later up to the last deposit made. To buy insurance 2 years in advance to cover pre-existing conditions, seemed to me, to be an unusual request. However, with no issues within the last 180 days, I felt comfortable.
However, I will never know if I had had to file a claim, if that would have been a: "He said, I said, sorry, not a covered item. Thankfully, I will never know.
Maurice K. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, please consider calling us for assistance in purchasing a plan. We me able to find the coverage you are looking for at an affordable rate. We are available 7 days a week by calling 800-487-4722.

    The large majority of travel insurance providers require customers to purchase the policy between 10-30 days after making the initial trip payment or deposit to qualify for the pre-existing conditions waiver. At the time of purchase, the current trip cost can be insured, and subsequent trip payments should be added onto the policy within 10-30 days (depending upon the policy) of making the subsequent trip payment.

    The CSA Travel Protection Custom Luxe plan is a little different in that it offers the pre-existing conditions waiver if the plan is purchased prior to or within 24 hours of your final trip payment. Final payment is the last pre-paid payment (prior to departure) of the most expensive part of the trip, unless the main air arrangements are added last. "Main air arrangements" refer to air to/from the main destination vs. tickets for a side trip during the vacation.
    Apr 27,2015
The trip included a
CSA Travel Protection Custom
The overall insurance shopping process rates as a 5 star. The comparison of various providers made my choice fast and easy. Also, you get a review period to change your mind about the policy you've purchased.
Ying C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I have used CSA for two trips, and it appears to be good coverage for the premium. I have an annual medical travel policy, so I really only need the trip cancellation, but CSA is more comprehensive and would be appropriate for people who want more comprehensive coverage.
Judith E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
My rating is only for the mechanics of selecting and purchasing this plan, as I did not make a claim. Be sure to check all reviews before buying, particularly those where a claim was made.
William B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
The insurance offered good peace of mind. The process for purchasing and printing documents was very simple and straight forward.
Larry S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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