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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Canada rated Generali Global Assistance
4.63 out of 5
143
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
Glad we did not need to use the plan.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I bought this insurance in case I was not allowed into Canada, when I talked to the sales person they, told me that if I wanted to cancel for any reason I had to cancel two days before departure... that, in no way would help me if I was not allowed into Canada....... so it really isn't a cancel for any reason policy.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review.

    This Generali Standard plan does not include Cancel for Any Reason. Although there were many plans that offered that option, you were not eligible since you purchased the policy more than 21 days after your initial trip payment.

    Cancel for Any Reason truly allows you to cancel your trip for any reason that is not covered by the policy. However, there are 3 conditions that must be met to purchase a Cancel For Any Reason Rider:

    Purchase the policy within 14-21 days of your Initial Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; and Cancel your trip more than 48 hours or 2 days prior to departure date.
    Sep 11,2018
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use plan thank goodness. Provided comfort knowing we did have some coverage in case of accident or sickness.
Sharon G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Give me a peace of mind during trael outside of USA .. Thank you .
Lee L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Clark Howard recommends you insure your major trips, and this trip was certainly in that category. Other travel insurance companies were significantly more expensive, and we were happy to find Generali. These things are expensive, but so was the trip, and therefore, we felt it was a good purchase. Good customer service the day we called to purchase. Good "What to do if you need us" kind of follow up by company prior to our trip so we were well prepared before we left if we needed them. We are grateful the trip went as planned and we didn't need to call! Recommended.
John P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I didn't need to use the plan's benefits so I don't know how efficient the claims process would be.
Sara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
As hoped, we had no need to use the plan! However, customer service prior to the trip was amazing! My questions were answered quickly and accurately. Even when I made a mistake filling out the form, that mistake was corrected effortlessly within 24 hours! Will definitely keep this company's name and will share with anyone I know who is needing trip insurance!!
Kathryn W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It is unclear to me why travel insurance has to be so expensive. It would be helpful for you to explain this on your website
Errett S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Generali Global Assistance, as do most companies, calculates your Comprehensive premium based on age of traveler, cost of trip and length of trip. In general, you should expect a plan will cost anywhere from 4%-10% of your total pre-paid, nonrefundable trip cost. For example, if you purchased a trip with a total cost of 5000 USD, travel insurance policies available to you will likely range in price from 200-500 USD, depending on variables.

    Please feel free to call us at 800-487-4722 if you wish our assistance in quoting and purchasing a policy.
    Aug 14,2018
Generali Global Assistance Standard
This plan provides a safety net and peace of mind for an enjoyable trip.
Lily S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
It is comforting to know everything is in place should one need it.
Joseph H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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