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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Spain rated Generali Global Assistance
4.51 out of 5
164
ratings and reviews
93%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Always have good and efficient service and good travel coverage with insuremytrip.
Harriett L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank you
WENCESLAO A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Comprehensive coverage at highly competitive cost.
Richard W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
we have it just in case
Harry L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We didn't have the need to file a claim so it worked perfectly.
Kenneth B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Was glad to have coverage and glad that I did not have to make use of it.
Charlotte A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Glad we did not need to use the coverage but believe it was worth the peace of mind coverage offered.
Martin T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This was an ok trip insurance that covered the most important areas of my trip. The price could be lower
Carmen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Comforting to have especially when we saw what was happening to friends who had flown BA and had no luggage for 6 days
Joseph H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
not easy to reach office when out of country by cell phone and not easy to find a land line to call collect.
bags arrived late and I assume that if we had to buy clothes we were to have purchased them and then send you receipts upon our return? since I have not had to use the policy I am not sure how satisfied I would be.
Sheryl A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy.

    You had the following coverage under baggage delay on your CSA Custom plan:
    'We will reimburse you, up to the amount shown in the
    Schedule (200USD per person), for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
    is delayed for 24 hours or more during your Trip. We will
    reimburse you up to the amount shown in the Schedule
    for expenses incurred during your Trip to locate/track your
    delayed Baggage, and to retrieve your delayed Baggage
    or to have your delayed Baggage delivered to you. We
    will also reimburse you for the cost to launder your clothing
    during the time your Baggage is delayed.'
    Jun 05,2017
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