Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have used Generali Global Assistance Standard (formerly CSA) on all trips during the past 5 years and always recommend them to friends. On one trip we were delayed and filing a claim was easy.
Michael R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Felt at ease on the trip knowing we were covered. Cannot review the insurance since all went well and we had no issues or claims. Peace of mind is what I purchased.
Maurice H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It’s difficult to review an insurance plan’s value if you have not needed to actually use it! However, thankful that i did not use the insurance but would not consider planning a trip without it.
Jonathan S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
the plan gave me peace of mind even though I didn't have to use it
Steven S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The CSA Protection Plan is the best and less expensive we have found for our tours/trips . The ones offered by Travel agencies and cruise lines are expensive for the same amount of coverage . Do your homework and save your hard earned money before you travel. Retired and loving it!
Walter P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I cancelled the trip months ago but too late to get a refund so I wasted my money. Plan should allow for a refund when trip is cancelled months ahead.
Richard K. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Dissatisfaction comes from high price.
Ted W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Carol
Thank you very much for your comment. Policy costs are a common customer complaint so it is important to keep in mind that policy premiums are based on the age of the travelers, trip cost per person and length of trip. Please feel free to call us for assistance if you would like our help in selecting a policy.Oct 06,2017
The trip included a
tour
Generali Global Assistance
Standard
Did not have to use it this time, but nice to have the peace of mind by having it.
Michael Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We had an absolutely PERFECT Carnival Cruise to New England/Canada with Caribbean-like weather (Sept 9 - 16). The only bad experience we had was waiting on Super Shuttle for 3 hours in New York to take us to LaGuardia airport. Since we did not file any claims with your company, I cannot give an opinion on how your company pays on claims. Had a wonderful trip!
Beryl W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
We once again did not have to file a claim, however, it gives us great peace of mind, knowing that we are covered should we require medical attention.
We hope to never have to use the Travel Protection Plan, but we will never travel outside our protected zone (the USA) without it.
The premium is a small price to pay for the peace of mind it gives us.
We hope to never have to use the Travel Protection Plan, but we will never travel outside our protected zone (the USA) without it.
The premium is a small price to pay for the peace of mind it gives us.
Hank V. would
recommend this plan to a friend or relative.
We are sorry to learn your trip was canceled. Most of our providers have a strict review period in which a policy may be canceled and fully refunded. The CSA Custom policy has a 10 day review period from purchase where they would issue this refund.
Once you are outside your review period, and a refund is not available, we are able to request that your policy is transferred to a new trip. If you receive a full refund of your trip, and you have not filed any claims against your policy, we are more than happy in assisting you with this request.
Please feel free to contact us with any questions or concerns. We are available 7 days a week at 1-800-487-4722.