Travel Insurance Reviews for CSA Travel Protection

Founded in 1991 and based in San Diego, California, CSA Travel Protection combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. CSA is owned by Europ Assistance, a worldwide emergency assistance services company.

Learn more about CSA Travel Protection.

Customers rate CSA Travel Protection plans
(4.59 out of 5)
based on 5335 ratings and reviews.
98% of customers would recommend these plans to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom Luxe
I was very pleased with the CSA Travel Protection Custom Luxe plan. Most insurers do not deliver your luggage to you, but CSA says it does. This is important because airlines only deliver your luggage to you if you're still in the town you flew into or to the nearest large, commercial airport that they fly into. This doesn't help much if you're not near a big airport when they find your lost/delayed bags. Also, CSA Travel Protection Custom Luxe requires that the luggage be delayed 12 hours versus 24 hours for most other companies. They also include rental care insurance. More coverage for a lower cost all around!
Donna N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for feedback on the policy. Here is an excerpt from the policy regarding Baggage Delay:

    We will reimburse you, up to the amount shown in the Schedule, for the cost of reasonable additional clothing and personal articles purchased by you, if your Baggage
    is delayed for 12 hours or more during your Trip. We will reimburse you up to the amount shown in the Schedule for expenses incurred during your Trip to locate/track your delayed Baggage, and to retrieve your delayed Baggage or to have your delayed Baggage delivered to you. We will also reimburse you for the cost to launder your clothing during the time your Baggage is delayed.

    The rental car coverage on the plan is a collision damage waiver. Please check with the rental car to company to make sure they accept third party insurance.
    Jul 10,2015
CSA Travel Protection Custom
Although we did not incur any issues this trip, it was a relief to know that we had purchased a policy from Insuremytrip! Last year we had several issues (missed and canceled flights and lost luggage) with our Indonesia trip and the policy-CSA Travel Protection-came through for us!
Mildred Barbara S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
I would recommend that people purchase travel and medical insurance when going overseas. Each person has different needs, one needs to evaluate what is offered and the cost of coverage. You do not have to buy the most expensive plan. Good basic coverage would work just as well. Most important is to have coverage for travel interruption and medical coverage or evacuation.
MICHAEL M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
It was the least expensive I could find. I have never had to use a policy in the 12 cruises I've taken, but am always worried I will need it. I go with the least coverage I can.
Kenneth M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
My mother had to file a claim with CSA and was completely satisfied. Inclement weather caused her flight to be cancelled, which was to connect to catch a cruise ship. We were reluctant to purchase the insurance, but was happy that we did, and with such a reasonable company. I will definitely use it in the future.
Latoya J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This is the second time I have insured with CSA. Having travel insurance takes the worry out of traveling. Many unexpected things can occur which can either prevent your traveling at all or cause travel be shortened. It only takes one call along with answering a few questions to be insured, and they e-mail you a copy of the policy. I provide a copy to a family member and take another with me on my trip. I highly recommend CSA Travel Protection.
Iris L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Prior to our last trip, we experienced a catastrophe. We lost our home and vehicles in the devastating Texas flood and had to cancel our trip. We contacted CSA and they immediately began to process our claim. Our claim representative was extremely courteous and sympathetic, and our claim was settled in a very timely manner. Our recommendation of CSA couldn't be higher.
Donald H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
The plan gave me peace of mind knowing I was covered in the event of an emergency.
Harry B. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom Luxe
I have had some health issues recently so I wanted a plan that would cover pre-existing conditions if purchased at the right time.
William M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I did not have any problems on the trip, therefore I can not really rate the plan or the use of it.
Chloe E. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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