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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise rated Generali Global Assistance
4.61 out of 5
5,520
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We've purchased their coverage several times in the past. (Generali Global Assist) Last year we had a claim and they were great with handling and paying. Will continue to purchase their coverage for all our travel needs.
Barbra R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The coverage was appropriate for our cruise but overpriced. We are two very healthy 70+ so for us rates based solely on age are not fair
Judith E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Although we all hate spending money for insurance, just having it gave me peace of mind
Paula G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We didn't have to submit a claim for coverage, thankfully! But we did have good coverage in case we needed it! Never travel without insurance, especially foreign travel!
Karen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I really wanted to take the Lewis and Clark cruise I had scheduled -- but I hurt my knee playing golf and had emergency surgery. No way I could go on my trip. SO easy to file claim on line. And money was Zelled into my checking account within days. Very efficient in handling my claim. No problems at all. I was VERY pleased with this great company.
Michael T. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I felt very confident having this travel plan. I am glad I didn’t have to use it but knew it was there if I had to.
Lorraine G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
We had no problems, and therefore did not have to use the insurance. It was comforting to know it was there if we needed it.
Stephen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Although i didn't use it, I have in the past. Keep your receipts and supporting documents and read your policy. Got paid quickly when I used it.
Anthony S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Haven’t use my insurance but felt well protected.
Always use “Insure my trip” platform for all my travel.
Raisa I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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