Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Preferred
This is the 2nd time I have bought insurance through Generali Global Assistance. I would buy it again through them. Very pleased with their service when I had to file a claim in 2022.
Lesley S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I was in Guatemala when a volcano erupted. I did not have disruption of my plans, but I appreciated the fact that insure my trip was aware of my location and sent me an email advising me to contact them if needed. Nice bit of reassurance.
Jon B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Didn’t need to use the plan
Nitza S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Claim was handled fairly but very slowly. They received our claim in their office on February 22, 2017 and responded, "We are currently experiencing very high claim volume. Please allow us time to review the information received." They didn't issue check to pay this claim until March 17th. I think they need to hire more claims adjusters to handle claims in a more prompt fashion.
Carla B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I felt you offered a comprehensive plan at a competitive proce
John D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't have to file a claim, but it's always reassuring to know this extra travel insurance is a solid back-up plan!
Helen B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Most of the other tour participants in our group had not purchased trip insurance, but when we were stranded in the Dallas airport due to the tornado and storms, we knew everything would turn out all right because of InsureMyTrip and the CSA Travel Protection Custom plan we had purchased. Fortunately, we were able to get on a flight within 24 hours, but others couldn't get out for three and four days, missing half of an eight-day tour of Guatemala and spending their own money for hotel stays.
Taylor Wayne S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I felt secure having a plan. Glad I didn't have to use it.
Nitza S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Gave me peace of mind.
Sarah H. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Premium
I have never had to make a claim (thank goodness) but a travel companion did. It was covered completely in a timely manner.
stacy s. would
recommend this plan to a friend or relative.