Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I'm just glad I didn't need to file a claim. The trip was wonderful!!
Maryann R. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
That's great to hear. Thanks for your feedback and purchase!Apr 02,2024
The trip included a
tour
Generali Global Assistance
Preferred
Expensive but necessary for peace of mind.
Richard R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan I picked seemed to offer all the coverage I wanted and the price was reasonable. I did not have any problems with our trip so there was no need to file a claim. So I don't know how the company actually handles claims.
Ronald C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Pleased with the coverage you were recommended by my daughter who made a claim and told me the claim was processed on time
Kikelomo T. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Kenya Airways lost one of my bags and I had to return to the US before it was found. I contacted your claims people and spoke to Courtney who was very helpful in answering some general questions. Thankfully, the bag was returned to me intact (thanks to Delta) and no claim was needed.
Sheila L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Fortunately I had no need to file a claim. For that reason I did not rate at the highest level. I did appreciate customer care representative's assistance in deciding on the coverage I needed and the final purchase.
Jo Anne L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
The proof of the pudding is in eating! On paper the plan was excellent but the crunch would have come when i would have filed a claim so do not how good the company is with its words
Ansar A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I was shocked to find out our airline delay due to TSA at a connecting airport was not a covered feature. Fortunately, Turkish Airlines re wrote out ticket even though it was not their fault of a missed connection. They were going to charge us $6000 each for a one way ticket from Istanbul to LAX. We were under the impression that this would be a covered feature.
Nancy H. would
recommend this plan to a friend or relative.
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Mike
Thank you for your feedback. We are sorry to learn of the unfortunate event that occurred during your trip. Unfortunately, no Comprehensive plan will cover a TSA delay as that is not considered a Common Carrier delay. We are pleased to hear that the airline did help you in that instance.
We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.Jun 25,2018
Generali Global Assistance
Standard
I didn't file the claim, so I don't know if it's good plan
olga z. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Didn't use it. No claims filed
Nalin S. would
recommend this plan to a friend or relative.