Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Im sure if i had to file a claim it would have been a “painful” and long process!
Thomas S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha FourezGenerali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use with our plans. Just give us a call at 800-874-2442.Apr 10,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We didn't need the insurance, but we had the coverage, just in case. I'd hope that if we needed it, it wouldn't have been hard to get help.
Sherri L. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan next time you travel! Thank you for your review.Apr 02,2024
The trip included a
cruise
Generali Global Assistance
Preferred
Peace of mind while traveling
ANGELO C. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thanks so much for choosing to #TravelSmarter.Apr 02,2024
The trip included a
cruise
Generali Global Assistance
Standard
Haven’t filed a claim, seems easy to work with.
Donald M. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-348-9505.Mar 07,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good
Boris N. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for sharing your feedback, Boris. We're sorry to hear about the circumstances surrounding your claim and for not meeting your expectations as we take reviewing and responding to claims very seriously and want customers to understand the coverage details of our plans. We cannot stress enough that it is important to review these details via the Plan document that’s provided at the time of purchase, and contact us at (800) 348-9505 or via email at [email protected] with any additional questions. Supporting documentation is typically required in order for the policy to provide coverage for cancellations due to medical reasons. One of our dedicated claim team members will provide additional information about the requested documentation.
Dec 13,2023
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was very happy to find a reasonable priced plan to cover my needs.
Linda R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I had to cancel my trip due to dental problems. My representative was very helpful and everyone was wonderful. I would definitely use them the next time I travel. My check is being sent out this week.
Joan A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Good coverage and value. Thankfully it was not needed.
Maureen S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Although we all hate spending money for insurance, just having it gave me peace of mind
Paula G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
In this day and time with all the sickness and stuff going around, I felt secure in the fact that if I got sick or had a medical condition arise I would be protected. As we get older you never know what might happen unexpectedly. Thank you for giving me peace of mind to enjoy our trip.
Rita N. would
recommend this plan to a friend or relative.