Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.58 out of 5)
based on 3330 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 1-10 of 71 Reviews

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CSA Travel Protection Custom
Just read the fine print, which like me you'll probably read after something happens. In any case, CSA is to the letter so no complaints; good to have.
Diane B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Covered what we needed for a decent price. It's good to pay for a little peace of mind.
Dennis S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
The trip included a
CSA Travel Protection Custom
We never cruise without travel insurance. This one fit our needs.
Daniel R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Just weeks before a trip to the UK, I was diagnosed with a serious illness and needed immediate treatment. When I called with questions, I received prompt response. Our claim was paid as expected, with good communication from the company as to when to expect payment. I would certainly recommend CSA Travel Protection. For less than $500.00 all our big ticket items were covered: airfare, tour deposit refund, tickets to plays and attractions. The hotel we booked in London graciously refunded a nonrefundable stay, but that would have otherwise been refunded. I hope to take that trip next summer, and will certainly use CSA again.
Nancy S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
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Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I felt very secure that the coverage was good. I will use your protection plan again and I will recommend your company to others. Thank you.
jan g. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Payment of the full $200 for "delayed luggage" was made in a timely manner which I really appreciated as I spent over a week out of the country without any of the special clothing purchased for the trip and only recovered my bag upon my return home!
Louisa C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I will buy this plan again when I travel to Europe
Bernard A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Although we did not need to use our insurance, it was comforting to know that we were covered. We felt that the cost for the comprehensive coverage we had seemed better than other companies. I called for information before our trip and was pleased with the response I received, as well as the encouragement to call again if we needed anything.
Judith M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I appreciated the email letter you sent just before the trip. I will use you again.
Frances B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Claims no claim filed
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  • Empty Comment
CSA Travel Protection Custom
It was a little more expensive than I had wanted to pay. However, I also purchased the policy just before leaving. I only take out insurance on longer, more extensive vacations. Although, I have not had to file a claim, I came very close to doing so on my last trip. With multiple trains going to Harwich International to board a ferry to the Netherlands, we still almost didn't make it as someone was hit by a train. This created massive disruptions from Liverpool St station. You never know if/when something is going to happen and the source of the problem can be very unexpected and not the fault of the provider. I do not know if I would be writing a positive review if I had filed a claim, but there was a certain peace of mind knowing that I could if needed.
Susan C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The biggest factors in determining premium are: trip cost, duration of travel, and ages of the travelers.
    Aug 14,2014
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