Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The worst travel insurance company EVER! When I realized that the plan did NOT cover complications from normal pregnancy I tried to cancel the plan within the ten day grace period. It took me over 6 hours on the phone, had to file no less than four exception requests which went unanswered for weeks. The time it took to deal with an exception requesting to cancel put me outside the ten day grace period so they refused it again. I cancelled all insurance with them and found a more reputable company.
Josiah W. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
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Angie
We value your feedback, Josiah. We take customer service very seriously and we apologize for not meeting your expectations. Our records indicate your policy was cancelled successfully. If you have any further concerns with this matter, please contact us at 800-348-9505 or via email [email protected] and one of our dedicated customer service team members can assist you.Dec 11,2023
The trip included a
cruise
tour
Generali Global Assistance
Premium
I did not have to use the insurance, so it is hard to review. What I do appreciate is the help I get when I call InsureMyTrip. The cost of insurance is too high.
Ann A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn't use but felt comfortable knowing it was there !
Lynne H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Peace of mind great pricing helpful staff
Lee B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
You were the best option after considering a bunch of company's plans and the best priced. I'd use you again
John B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Glad we didn’t need it, but was comfort to know it was there.
Carol h. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Gladly did not need to file a claim.
Marc Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My review is based on the purchase only. Fortunately, I didn't have a claim.
CARMEN R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Obtaining the policy was very easy. I thankfully didn't need to file a claim, and since that's where the rubber meets the road, I can't evaluate the claims process. One thing I couldn't easily find was a policy where you could pick and choose the benefits. For example, my health insurance covers medical expenses outside of the country, and I didn't want to pay for additional coverage that I wouldn't need. But I didn't see policies that provided that option.
Lesley M. would
recommend this plan to a friend or relative.
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Carol
Thank you for your 4 1/2 star review. In order to purchase Trip Cancellation and Trip Interruption coverage, you must purchase a Comprehensive plan which is a travel insurance plan that offers the most benefits of all plan types. Although you cannot delete the Medical coverage, we offer plans with Medical limits ranging from 10,000 USD to 500,000 USD per person.
In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.Apr 02,2019
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was reassuring having the plan. I am glad I did not use it.
Ivor G. would
recommend this plan to a friend or relative.