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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have taken a cruise and visited Turks and Caicos rated Generali Global Assistance
4.37 out of 5
9
ratings and reviews
88%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We didn't need it but were comfortable with the price. I will use it again for next cruise.
Michael G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I bought the policy for insurance against things going wrong, but nothing did, so I did not have to use the policy. I have no knowledge to pass along.
Donald D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
You guys covered nothing that was important. You had to be in the hospital in critical condition or dead for your company to pay out anything. The Cronovirus was not covered because of the latest status. What good was it. I just got ripped off over a very poor choice of mine. NEVER AGAIN....
Stephen M. would not recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Erin
    Photo
    Thank you for your feedback. Generali Global Assistance has offered the following response:

    "We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."

    For any additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to provide you assistance.
    May 01,2020
The trip included a
cruise
Generali Global Assistance Premium
WE never take a vacation without you..........
Tom T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for loyalty. Your policy history lists at least seven Generali Global Assistance policies purchased from InsureMyTrip since 2010.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    Jun 18,2019
The trip included a
cruise
Generali Global Assistance Standard
I am not a fan of travel insurance - and only purchased it b/c I was traveling with my 76 y/o mother.. I have no idea if it is a good plan or a good value?? Thankfully we did not have to use it.
Pamela W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Purchasing travel insurance certainly can be daunting especially with the many options available in the market place. Generali Global Assistance, which has an AM Best rating of A, is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, they continue to offer quality plans and service as they have over the past 25 years.

    Comprehensive plan premiums are all based on the traveler's age, cost of trip and length of trip. The Generali Standard plan often quotes as one of our most competitive plans, but this does not detract from their quality of coverage which you can see by clicking on any of the blue hyperlinks within your quote.

    Please also remember that InsureMyTrip is available to assist you with your purchases weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM.
    Apr 03,2018
The trip included a
cruise
Generali Global Assistance Standard
I didn't get to use it, thank goodness but I was able to insure my trip the same week the cruise was leaving so that was reassuring and the gentleman that helped me was very knowledgeable and extremely helpful.
Roger M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I continue to be satisfied with the specified coverage and prices of CSA Travel Protection. I have not needed to file a claim and cannot rate satisfaction in that area.
Thane C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankful to have the protection.
Tina L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It is a comfort to know that it is available if needed.
Richard O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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