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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited Mexico rated Generali Global Assistance
4.63 out of 5
49
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully I did not have to use this; however it was great to know coverage was available if needed for a fair price.
Mary Denise W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Price was a little spendy for 6 days. Try to do better.

Thanks
Doug
Douglas O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your feedback is valued by our team. Thank you, Doug, for your review.
    Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
We did not file a claim on this policy, so have no idea how well or poorly the company might have followed through. We were glad to have it in place while we were traveling though.
Daniel C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
We did not have to use the coverage, we were lucky all went good with our trip; however, it was a good feeling knowing I had coverage if something did go bad.
Cira G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Impossible to rate if it wasn't actually used.
Sandra L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your business. We hope you enjoyed your trip!
    Apr 02,2024
The trip included a
tour
Generali Global Assistance Standard
The good news is that my trip to Mexico went well, did not need to use the insurance.
Laurie N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review, and glad to hear you enjoyed your travels to Mexico!
    Jan 26,2024
The trip included a
tour
Generali Global Assistance Preferred
Just wish we had a coverage for lost items! I lost a 50th Anniversary Band!
Edward O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
This plan gave me peace of mind for our cruise. It was affordable too.
Amos W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn’t have to use it so I don’t know if it would have paid or not.
Debra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The only issue we had was in making contact with an agent before departure to verbally confirm coverage. We waited and waited to talk to someone but was never connected. Fortunately, we were not affected by travel restrictions that could have involved our insurance coverage. Was very appreciative of the recorded coronavirus message at the start of each call. The only problem was that we were unable to talk with a representative.
Robert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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