Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.58 out of 5)
based on 3405 ratings and 1320 reviews.
98% of customers would recommend this plan to a friend or a relative.

Showing 1-10 of 1,320 Reviews

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Filed claim
CSA Travel Protection Custom
The letter wishing us a good trip was a nice touch and good customer service. It helped me to know the company was aware we were leaving, and the policy would be in force.
Monica W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I have used CSA many times over the last eight years. On two occasions I had to file claims. Their efficiency was unbelievable. I received checks covering my losses within three days. Of course, I had to submit all the necessary paperwork and emails with proper explanations.
Alexander K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
Very timely settling of the claim. All customer service and claims representatives were polite.
Marguerite H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I received a credit card that would cover part of trip cancellation, and needed to change the policy I had signed up for. The customer service department could not have been more accommodating, and made the change without any hassle.
Diana W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I was reassured by knowing I was protected. When my flight had to return to the airport an hour and a half after departure, the knowledge that I had CSA Travel Protection behind me was very comforting. Fortunately, everything worked out okay and I didn't have to file a claim. The peace of mind was worth the cost of the policy.
Janet K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Compared to similar plans, the CSA plan was reasonable, and for the most part covered what I needed.
Amy K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Claims no claim filed
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  • Empty Comment
CSA Travel Protection Custom
We go on multiple trips every year and use
InsureMyTrip on each and every one of them. Never had a problem and will always to continue to use InsureMyTrip. Great experience.
ira f. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
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Claims no claim filed
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  • Empty Comment
CSA Travel Protection Custom
I felt the cost for the insurance was a bit high - $70 for a 14 day trip. I traveled to three countries in that amount of time, so it was worth it because the amount of plane travel and possibility of luggage lost or delays was high, but if I were only going to one country for 2 weeks, it would not have been worth it to me. Also, the accidental death amount ($10,000 benefit in case of an accidental death or dismemberment) would have been better if it were a little higher. Since the chances of that happening are much lower than the chance of lost luggage or a missed connection due to delay during travel over the holidays, I would have felt better if it had been a higher amount in the same package I purchased.
Amanda H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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  • Zac
    Photo
    Thank you for your feedback on the policy. In general, comprehensive travel insurance policies will cost anywhere from 4%-10% of the total trip cost. To calculate premium, insurance providers consider the following factors: trip cost, length of travel, and age of the traveler.
    CSA Travel Protection Custom plan offers up to $50,000 for Accidental Death & Dismemberment Air Flight Accident.
    Jan 09,2015
The trip included a
CSA Travel Protection Custom
It was nice not to have to worry about missing a trip with no coverage.
martin t. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Since this was a winter trip we were concerned about travel delays or possible illness. The plan gave us a peace of mind, so glad the trip was great and we did not need to use it.
Martha S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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