Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had no need to file a claim.
Brenda P. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Thanks for your review! We hope you enjoyed your trip!Apr 10,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good reputation- company fairly priced and I needed a peace of mind. Thank you.
Nancy G. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.Apr 10,2024
Generali Global Assistance
Preferred
Fortunately I did not have to file a claim but I never travel without travel insurance and this plan covered everything I required and was reasonably priced.
Benita W. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Apr 02,2024
Generali Global Assistance
Preferred
WE had 2 day trips cancelled, but were able to reschedule, just not the best co or time. We just got them worked into our trip timing and did not do any options. My partner has proof so I cannot do anything to claim. All these trips had to be planned in advance and we lacked phone coverage.
Rita L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My tour was interrupted due to a flight cancellation and I was reimbursed fairly for the portion of the tour that I missed.
Nina F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
The application process was efficient. the contact people were pleasant and knowledgable (and spoke english). Thankfully I did not experience any issues where I had to use the insurance, so I can't speak to the claim process, where I've had nightmares in the past. and had to get the Attorney General involved with a very legitimate claim with Allianz.
Ronald M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We've purchased their coverage several times in the past. (Generali Global Assist) Last year we had a claim and they were great with handling and paying. Will continue to purchase their coverage for all our travel needs.
Barbra R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I called General Global on 9/20, after going to my London hotel, trying to check in, was told no hot water, and they didn’t know when it would be fixed, waiting for a part. Rep. Looked at my policy and I was told not covered for trip interruption, even though I didn’t know if hot water problem would be fixed, and I would need to go to another hotel. I was very disappointed with General Global coverage. . Eventually there was hot water.
Lynda Romano. [email protected]
Lynda Romano. [email protected]
Lynda R. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Angie
At Generali Travel Insurance, we take customer service very seriously. We’re sorry we didn’t meet your expectation. Our travel assistance line is available 24/7/365, to provide emergency assistance. We will review your call recording to ensure our team is providing the best service possible. We appreciate your feedback and your business, Lynda.
Oct 02,2023
The trip included a
tour
Generali Global Assistance
Standard
Luckily, no experience with claims. It was the lease expensive plan on the web site.
Dinesh S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
A good comprehensive plan, with the coverage I was looking for, at a reasonable price.
Leonel P. would
recommend this plan to a friend or relative.