Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3562 ratings and reviews.
98% of customers would recommend this plan to a friend or a relative.
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Filed claim
The trip included a
CSA Travel Protection Custom
Just needed to get the right number to call when my flight was cancelled. A bit hectic being referred to another number when called in for advice.
Robin L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Have never needed to file a claim with CSA but provides me peace of mind if my job were to make it such that I had to change plans at the last minute. This way I can make plans way ahead but can afford to change plans at the last minute if needed, because I can get back some of my money on the original ticket price.
Don't need all the medical coverage on travel within the US but it is an extra.
Cheryl M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Though shop around for travel insurances when I travel, always come back to CSA for cost vs. value.
Lawrence G. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I went to Canada, My Son had an accident and CSA covered the portion that my medical insurance did not cover. I am very satisfied, and always had been insured with them, in all my trips.
Victor S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
For once I did it right! I took out insurance for an 18-day cycling ride from Kalispell, MT to Albuquerque, NM. I wanted coverage in case I injured during the ride and couldn’t complete it. But while training for the ride I was hit by a truck and injured. The trip was most definitely off.
The coverage was complete. All my expenses were reimbursed including the fee United charged to move my frequent flier miles back into my account. The agent was friendly and reachable. The process was thorough but I thought a little slow. It took over a month from the time I sent in a claim until paid. Not bad but not fast either.
Larry T. would recommend this plan to a friend or relative.
16 of 16 people found this review helpful
Coverage
Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Although I barely missed having to use the insurance for trip delay, it is reassuring that had I needed to stay in a hotel in Los Angeles due to delayed flghts because of thunderstorms, I could be reimbursed. One delayed flight at the beginning of the 3-leg trip home was delayed. This might have caused me to miss the 2nd flight, and a later flight would get in too late to make the 3rd flight to San Luis Obispo, and requiring a stay over in L A for a 6:45 am flight the next day.
Bette K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Your customer service was extremely helpful in helping me choose a plan that fit my needs.
Mello M. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
Travel protection is always important to my husband and me, due to our age and the possibility that something unforeseen may occur that would change our plans. For us, it's worth every penny spent, to have peace of mind. Thank you!
Martha S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I found the site fairly easy to navigate. Very affordable for my needs. It was such a relief to be able to get what was needed for a short period of time.
Jolonda H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
I enjoyed the trip very much and will keep in mind this insurance if I plan another trip.
Lynette D. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
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