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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have rated Generali Global Assistance
4.52 out of 5
5,116
ratings and reviews
95%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
Glad did not have to use.
Joseph V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
For years, I've been using insuremytrip.com to help in planning to buy trip insurance. It's a great service. I had significant problems with the flights on my last international trip and filed a claim with Generali. I found Generali's web site clunky, yet I received my claim payment promptly.
Jean T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully I did not have to use this; however it was great to know coverage was available if needed for a fair price.
Mary Denise W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I have filed a claim in the past and everything was handled efficiently.
Barbara S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
It was exactly the policy I needed.
Glad I didn't have to use it.
Dianne Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
If the company has the right combination of benefits and price. They will get my business.
Robert F. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great choice for trip insurance, we had no issues and didn’t file any claims.
Robert H. would recommend this plan to a friend or relative.
1 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Im sure if i had to file a claim it would have been a “painful” and long process!
Thomas S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use with our plans. Just give us a call at 800-874-2442.
    Apr 10,2024
The trip included a
tour
Generali Global Assistance Preferred
easy to find what coverage you wanted, fortunately I did not have to use it.
Martha D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.
    Apr 10,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I had no need to file a claim.
Brenda P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review! We hope you enjoyed your trip!
    Apr 10,2024
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