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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Germany rated Generali Global Assistance
4.57 out of 5
146
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Just knowing that we had the protection should some unfortunate event occur, made the travel experience more enjoyable and stress free.
Teresa D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I always fill these out. However, the test will be if and when I need to USE the insurance.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Didn't need to file a claim so I can't effectively rate the program.

I was happy I had something in place "just in case".
Paul C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was shocked at the cost. I don't know how this cost compares with the cost of other plans. I needed the coverage, and felt secure that I had it.
Barbara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom
Same coverage and half the price; glad I had no reason to make a claim but as with any insurance, really better to have the protection when it is needed. Made the trip much more enjoyable without the stress.
James E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to make a claim, so I don't know how that would work. I felt that I was covered in case of a problem, which was stress reducing. I hadn't received the coverage due to a mistake in my email address. When I called to find out, I received the information immediately.
Janess C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not use but feel good with having . The back up of protection I will never go on a trip without.
Edward D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no need to file a claim, but were happy with the written and telephone correspondence with CSA. Minimal paperwork required so we were happy.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
YES I WOULD RECOMMEND GETTING INSURANCE BECAUSE YOU NEVER KNOW WHAT CAN HAPPEN WHEN YOU ARE AWAY FROM HOME.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan provided what I needed though may not be at the amount of coverage I wanted for the price I consider reasonable. Nonetheless, it provided me the peace of mind that I have something to fall on should I and my granddaughter need it. I am glad I did not have to file a claim, though it leaves a question on how well my claim would have been handled.
Andrea G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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