Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Premium
I fortunately did not need to make any claims. The customer service in learning about and purchasing the insurance was wonderful. Price was comparable to others. Great peace of mind.
Patricia K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily I did not need to file a claim, so my answers are conditional. I would use CSA again based on the ease of signing up and the speedy reply to later questions. I felt secure having coverage as it was an expensive vacation.
Martha Z. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Have used them before and had a claim and they were the best
Margaret K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I've used InsureMyTrip for many of my international travels and I am always satisfied with the options provided for very reasonable pricing. I have not had to file any claims luckily, so I would not be able to comment in that regard.
Vivian M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We've used CSA several times and have been pleased with it. However, we found the claims process ponderous in the amount of supporting material required (proof of birth dates for the four of us who traveled for a relatively small car claim as one example) and the length of time required. It lacked just three days of being eight weeks from the time I mailed the claim until receipt of the settlement check. Had it been a major amount this would have worked a great hardship. I appreciated the email and phone contact about receiving the claim, but even that required a couple of weeks. If I were to recommend the service, I would also tell a prospective buyer about my experience with the long time required.
Robert R. would
recommend this plan to a friend or relative.
23 of
23 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
Good coverage - Did not need to file a claim but have filed through other providers - would not travel internationally without trip insurance.
David M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We have found CSA to have all the coverages that we feel are most important to us but not always the best price.
Best to wait until final payment is made for trip to purchase CSA since it is priced daily...the shorter the exposure you have the lower the cost.
Otherwise, we usually go to TruTravel and get the $50 thousand Med. Coverage for additional cost.
Very good med. evac. coverage is also a prime coverage we want.
We have had to make claims for two complete trips we could not make due to medical reasons and full reimbursement was paid from the original claim with no further submissions.
We are completely satisfied with InsureMyTrip
and in addition the Customer Service by phone has always been right on with any questions you may have about any policy they offer.
Bob A.
Georgia
Best to wait until final payment is made for trip to purchase CSA since it is priced daily...the shorter the exposure you have the lower the cost.
Otherwise, we usually go to TruTravel and get the $50 thousand Med. Coverage for additional cost.
Very good med. evac. coverage is also a prime coverage we want.
We have had to make claims for two complete trips we could not make due to medical reasons and full reimbursement was paid from the original claim with no further submissions.
We are completely satisfied with InsureMyTrip
and in addition the Customer Service by phone has always been right on with any questions you may have about any policy they offer.
Bob A.
Georgia
Robert A. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I did not have to file any claims on this trip, but very glad to have the assurance that if I needed assistance, it was only a phone call away.
Kathleen B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Customer service to resolve issues excellent and prompt.
Joseph K. would
recommend this plan to a friend or relative.
8 of
14 people found this review helpful
Generali Global Assistance
Standard
I will never plan a trip without this insurance.
Marcy J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful