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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Spain rated Generali Global Assistance
4.55 out of 5
422
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Very easy to work with, great coverage for the price.
Andrea F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It gave me piece of mind and was reasonably priced for the benefits offered.
Herbert W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We never had a need to use the plan. However, we do think that our circumstances in obtaining the plan maybe of interest to you.

We did not get the plan because of our personal travel needs. Instead, we got it out of concern that our two offspring, which have special needs might require us to cancel or interrupt our trip. Thus, we think that because there a certainly other travelers that have similar issues as us you might consider increasing or modifying the plan(s) to increase awareness to other parents concerning this issue. By doing so it may help both you and others.
Beth E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a very interesting point as to making people more aware of preeminent scenarios that some companies cover, that other companies may not. We advise that customers call when they have a particular concern they would like coverage for. We are open 7 days a week, 365 days a year and always happy to help with any travel insurance inquiries.
    Jun 24,2014
The trip included a
cruise
Generali Global Assistance Standard
This plan gives such peace of mind when taking a trip abroad. Although we didn't have any medical concerns this trip, I did have an asthmatic episode last year on board the cruise which necessitated a trip to the medical team on the ship. I wouldn't cruise without a CSA Travel plan.
Joseph S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The best part of the plan for me was that I didn't have to use it. I did think it was a little bit pricey.
Gay J. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for providing feedback on your policy. Based on your trip information, this policy appeared to be the most cost effective. For comprehensive policies, premiums are calculated primarily on trip cost, length of travel, and ages of the travelers.
    May 24,2014
Generali Global Assistance Standard
I was disappointed that you would not extend dates on my plan when I found out I was going to be overseas longer than expected.
IRIS G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Comprehensive polices can be amended prior to your departure date. After the departure date, no changes can be made to the policy. This rule is typical for most travel insurance companies comprehensive plans. For future reference, most travel medical polices can be purchased during your trip.
    May 19,2014
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have to file a claim but it was comforting to know we had coverage if needed.
peggy w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily we did not need to use the insurance so it is hard to be accurate with the ratings. It made us more at ease that if we needed it we had some protectiion.
Alexander G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Purchasing this plan was quite easy and completed at the last minute. My friend had already purchased a policy, so I didn't go through evaluating all the options. We were both pleased with the plan. Even though we are not elderly, we are old enough to believe that having trip insurance in the event something unexpected occurred would be wise.
Chrystin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Fortunately I have not had to ever use any of my CSA coverage. I hope that it is as good as it is advertised for. I regularly recommend it to my fellow travelers and they often purchase it.
Bloomer S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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