Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
Purchasing the plan online was quick, easy and pretty self explanatory, not to mention the reasonable rates.
Terence Longine Rohan D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I was on vacation in Europe and was trying to find out if I could have coverage if I changed my plans of going to Barcelona because they had protests and could be a dangerous environment. I emailed and called CSA and insure my trip for coverage and they did not answer my questions. I did not have the resources while on vacatiOn and left me stranded saying that they could not give me an answer until claim is processed. Unsatisfied!
Jeffrey A. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
I'm glad I haven't used it this time. But don't be stupid and assume that you won't need it while traveling abroad. I had a very sad occasion couple of years ago when I had to interrupt my trip, and I was glad I had a travel insurance. If money is tight - skip one restaurant visit and eat at home/hotel, but get a travel insurance.
Konstantin S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
was a great plan, even greater because I had no problems and did not need to use any of the coverage. It is comforting though to know, that, in case of a problem I was covered. Thanks gary
GARY G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I purchased this plan in large part due to the efforts of the agent who ultimately sold me the plan I purchased. However, before I made my final decision, I spoke with an agent who was available when my initial agent was away. Had I been dealing with this person, who was impatient and reluctant to fully address my concerns regarding the policy I was considering, at the beginning of my travel insurance research, I would not have ended up doing business with your company. (I am sorry that I do not have both agents names.) I called you for this trip because I used you for a trip to Cuba in 2016 and was satisfied with my experience. However, your reputation alone, without consistently high quality customer service, will not guarantee you repeat business.
Marcia G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I didn't need it, but it was good to know that if something came up, I was covered.
Kathleen H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I've used CSA protection for a number of years now when I travel out of the US.
I've had to file a couple small claims over the years and was very satisfied the way you handled them. Because of that I will continue to use CSA when I need travel insurance.
I've had to file a couple small claims over the years and was very satisfied the way you handled them. Because of that I will continue to use CSA when I need travel insurance.
Eugene M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
All was fine. No claims
David D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not have to use the plan. All vacation plans went well.,
Carol Q. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
On our recent trip to Europe, we had a flight delay which caused us to miss our connecting flight from London to Rome. As a result, we were forced to book a later flight at a much higher cost than our previous booking. Upon our return home, we filed a claim with CSA for trip interruption. We were asked a few questions to clarify the basis for our claim, but after a brief time of less than 2 weeks from the time we submitted our claim, a check for full payment was received in full. I would highly recommend travel insurance with CSA and will most definitely buy insurance through them in the future when the need arises.
Robert Q. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The CSA Travel Protection Custom plan is a Comprehensive plan which covers a wide range of perils and hazards for Travel Delay and Trip Interruption. Unfortunately, civil unrest and protests do not fall within the scope of Trip Interruption for this specific plan.
We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers, some of which include Interruption for Any Reason. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.