Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I bought the policy based on fair pricing and good coverage. I put down a deposit on my trip with Crystal Cruises, who then went bankrupt. I filed a claim for the deposit under the travel policy along with the requested documentation, and the claim was paid with zero hassle. I then changed to another cruise line and the remainder of the trip went perfectly with no further issues. I'm very pleased with Generali.
Scott D. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I was glad to only insure the aspects of the trip that I needed to insure.
Joel R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I didn't have to use it so how can I rate it? At the time of purchase it seemed to carry the coverage I wanted at a good price compared to others available.
Henry F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I feel very to have bought the insurance as a woman on our recent trip fell down and had a slight fracture of her leg and a large hematoma on her head. She still went along on the trip but could not really take part in most of the activities.
Robert L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Bought this service but didn't have to use it. Felt it was good to have some kind of insurance for a transatlantic cruise that involved both cruising on a ship and air travel. Seemed to be a few dollars less expensive than what the cruise line offered and perhaps covered a little more. Will never know how good the service could have been if they were actually needed.
John S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately we did not have to file a claim for our trip. The peace of mind was worth our investment.
Katheryn S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Unfortunately, we had to cancel our Mediterranean cruise only two weeks before our departure date because my wife had a medical injury. General Global Assistance did require verification of her injury and full details of trip purchases, payments, and refunds -- only to be expected when such a large dollar claim is filed. However, upon audit and verification of the submitted details, GSA promptly approved and paid the claim in full. We could not be more pleased with GSA's handling of this claim, and we'll return to GSA for future trip coverage.
Edwin M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
The plan was easy to understand and purchase. We fortunately did not need to use it for any claims but we were comfortable that we were prepared in case of need.
William V. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
can't say if I was satisfied since (happily) I did not become ill and did not need to file a claim
bruce r. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Hoping to never use it but happy to know I am covered if I do. My credit card automatically covers trip cancellation, etc. but not the medical aspect and at any age one would hate to be blind sided by a medical emergency out of the country.
Susan M. would
recommend this plan to a friend or relative.
Although you could not rate the claim process since you did not file a claim with Generali Global Assistance, we appreciate that you were able to respond to coverage and pricing questions.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.