Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3139 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 121-130 of 497 Reviews
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for a trip to Myanmar. Myanmar.
The trip included a
CSA Travel Protection Custom
We thought it important to buy trip insurance as the hospitals in Burma are not up to our standards and if something happened to us, we wanted to be taken to a country that has good medical care, perhaps Thailand. We are very glad that we had not accidents or sickness and did not need any help. We thought the coverage was more expensive than for other countries we had visited.
Gail S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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on
for a trip to India. India.
The trip included a
CSA Travel Protection Custom
I needed to add an additional day to my policy. I called the customer service number and they easily charged my credit card and extended the policy. Great customer service!
Deborah V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Ecuador. Ecuador.
The trip included a
CSA Travel Protection Custom
I reviewed other plans and they appeared much more expensive with less coverage. I telephoned your office and received a warm welcome as well as prevalent information which assisted with decision to purchase insurance from this company. It was wonderful as well as reassuring that I had made the right decision. Thank you!!!!
Anna V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
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  • Empty Comment
Review by
on
for a trip to Indonesia. Indonesia.
The trip included a
CSA Travel Protection Custom
The claims process dragged on and on, nitpicking on the part of the claims representative, insisting repeatedly for the same acknowledgement of payment by the air travel company. Finally paid but they even questioned that I had paid a cancellation fee on the air in order to avoid a ticket loss three times as great that CSA would have been responsible for. Made no sense whatsoever. I have no idea whether all of CSA works this way or just this particular adjuster.
Julian F. would not recommend this plan to a friend or relative.
9 of 9 people found this review helpful
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Value
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Review by
on
for a trip to Micronesia, Federated States of. Micronesia, Federated States of.
The trip included a
CSA Travel Protection Custom
This is the second time we have purchased travel insurance from CSA and the first time we had to submit a trip cancellation claim. I can't rave enough about how professionally the whole claim process was handled by the claims representative. It truly was a no hassle process from the ease with which we could download the claim form from the website to the convenience of being able to submit the claim form and the required documentation via fax. We appreciated the professional e-mail and phone communications and the speedy receipt of our 100% refund. We were totally amazed that we had our refund in hand only 20 days after submitting our claim! We couldn't be more satisfied and will highly recommend CSA Travel Protection to our friends and will most certainly use it again.
Marta H. would recommend this plan to a friend or relative.
10 of 10 people found this review helpful
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Value
Claims
Satisfaction
  • Empty Comment
Review by
on
for a trip to China. China.
The trip included a
CSA Travel Protection Custom
We were very pleased with all aspects of our CSA Travel Protection plan coverage. The price was reasonable. Thank you for your great product.
Metz H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Ireland. Ireland.
The trip included a
CSA Travel Protection Custom
I take out insurance for the unexpected situations that could arise, so I wouldn't have to worry. This time all went smoothly and I didn't have to make any claims.
Joan S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Bhutan. Bhutan.
The trip included a
CSA Travel Protection Custom
Plan covered what I believe I needed. I did not need to file a claim thus it is difficult to comment on ease of doing business and reliability.
Virginia L. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to United States - Continental. United States - Continental.
The trip included a
CSA Travel Protection Custom
Just thankful that I didn't have to use the insurance. Good to know I would have had care on the trip, or be covered if my family needed me at home. Thank you.
Kathy H. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
Review by
on
for a trip to Italy. Italy.
The trip included a
CSA Travel Protection Custom
Of course, the real test would have been if I needed to use any of the coverage; however, I was very satisfied in dealing with your staff when I purchased the coverage. Thank you. (P.S. My trip was to Italy: Tuscany, the Alps and the Riviera)
Josephine S. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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