For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited Germany rated Generali Global Assistance
4.57 out of 5
146
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Standard
Policy price was fair. however, since I did NOT needed to make use of the plan at all I can not comment how the plan would have worked should I have needed to use it. (i.e.) contact Claim Representative, filling out claim forms, getting reimbursed for Airline inconvenience or medical costs, etc. However, just to know that I had a travel insurance policy was still a good feeling just in case.
Werner S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I am not able to rate truthfully on the satisfaction of the plan, as I had no claim. In fact, rating should come from clients having a claim only.
Sonja E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't have to use the health insurance so I cannot rate it. Approximately twelve years ago I used it on Maderia and was highly impressed with the service and care.
deborah d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
When we travel, I only use CSA. I don't look anywhere else. My children also use CSA. I have suggested that there could be a "frequent user" discount for the buyers. So far, the agents tell me they will pass my idea along but corporate headquarters does not seem interested.
William W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Though we did not have a claim, I appreciate the service and helpfulness of the CSA staff in selecting an appropriate plan with a reasonable cost based upon our needs.
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thanks God, although nothing happened to me, just the thought that I had a travel insurance gave me a peace of mind. I would recommend to anyone that it is worth a while to have travel insurance for the sake of peace of mind and protection in case of emergency.
Mehret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The airports were hectic (Christmas period); at times we were almost run over by other rushing passengers (good we had your insurance, just in case); one suitcase was lost by the airline and recovered within the hour at Frankfurt airport; the distances to be walked by us elderly were exhausting, giving us cause to fear for our physical and mental state. Traveling is not nice anymore and definitely one needs your Travel Protection. Tks!
JEANNETTE P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good coverage for peace of mind at a reasonable price.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
CSA provides excellent coverage for a very competitive price. They are very easy to deal with. Half a year ago I had to cancel a whole expensive non-refundable trip because of sudden sickness and did not lose a penny. All I had to do was to file the required papers just to prove my expenses.
Alexander K. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
This plan is great if you need to obtain good coverage shortly before your trip. Most other coverage requires that you purchase the insurance well in advance of your trip.
Elden B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.49)
  2. Travelex
    (4.44)
  3. GeoBlue
    (4.43)
  4. John Hancock Insurance Agency, Inc.
    (4.28)
  5. AIG Travel
    (4.27)