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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have tour and visited Indonesia rated Generali Global Assistance
4.52 out of 5
10
ratings and reviews
90%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Thankfully, I’ve never needed to utilize the insurance on the many trips I’ve insured.
Jane K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I did not have a claim, I am not sure how good this policy is but I felt the coverage was what I needed.
Robbie C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We were pleased with the coverage and the cost of the plan appeared to be lower than comparable plans.
Fortunately we did not need to utilize it.
Samuel H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need, but provided peace of mind.
Howard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't need; a good thing!! :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hard to review when we didn't submit a claim, everything having worked out well during our trip.
Caryn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Wouldn't travel to a developing country without travel protection and yours is consistently the best.
Susan J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I had no need to use my policy or file a claim. But I thought the value I received for the price paid was excellent, and the customer service representative was very helpful when I called for advice on buying the policy (ie, did not try to up-sell and provided clear explanations of the different options).
Elizabeth T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The claims process dragged on and on, nitpicking on the part of the claims representative, insisting repeatedly for the same acknowledgement of payment by the air travel company. Finally paid but they even questioned that I had paid a cancellation fee on the air in order to avoid a ticket loss three times as great that CSA would have been responsible for. Made no sense whatsoever. I have no idea whether all of CSA works this way or just this particular adjuster.
Julian F. would not recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Easy to get the insurance and compare plans. Very well handled in terms of providing confirmations, policy details, etc. Have used this insurance for multiple trips. Haven't filed any claims as yet, that's a good thing! :-)
Richard N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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