Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.59 out of 5)
based on 3248 ratings.
98% of customers would recommend this plan to a friend or a relative.
Prices paid recently for this plan range from $22 to $495 USD.

Showing 131-140 of 1,269 Reviews

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Filed claim
CSA Travel Protection Custom
Our return flight from Boston to Raleigh was cancelled which meant another hotel for the night. Once I secured a letter from Jet Blue regarding the cancellation and re-booking and sent the paperwork to CSA I had a check in less than 10 days!! Fantastic service!! Will definitely buy their product again.
John M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
My claim was for my wife's portion of the cruise cost. She died suddenly and unexpectedly three months before departure.
Eugene W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims
Satisfaction
Note: This review is for an earlier version of the plan.
  • Empty Comment
CSA Travel Protection Custom
We did not need to use the insurance but a man in our group lost his wife on this trip. He had travel insurance and was so thankful he did.
Dale A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I had a concern because the trip was supposed to end on 6/27/14. The trip operator made such a mess of the airline reservations that I didn't arrive home until 6/28/14, one day after my policy expired since I purchased it for the stated duration of the trip. Perhaps you could advise clients to add one day beyond the stated end of trip to their policy period so coverage would continue if they don't actually get home on the end of trip date.
Nancy B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. It is imperative to use the confirmed travel dates on the purchase application because it is a formal document. All coverages under the plan will be extended if your entire Covered Trip is covered by the plan and your return is delayed by unavoidable circumstances beyond your control.
    If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the scheduled Return Date.
    Jul 01,2014
The trip included a
CSA Travel Protection Custom
Have purchased insurance through InsureMyTrip about 3 times; but never submitted a claim. I like the fact I am still covered in case of an emergency and will continue getting your insurance. Thanks.
Gayleen P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
We didn't need to file a claim, but came very close! Shortly after we left on our trip, a huge tree (4 foot base and 100 plus feet tall) came down in our front yard! Thankfully, no one was hurt, but if it had fallen on our house, it would have been "bye bye cruise"! You just never know what might happen.
Gary W. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The only suggestion that I have is that you include the information to file a claim with the pre-trip reminder. I purchased my insurance months in advance and it would have been nice not to have to search my e-mail for the original confirmation. No claim filed (gratefully) so I guess the truest test was not necessary.
Yasheene C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. Your suggestion has been noted. Please keep in mind, you can call us at 800-487-4722 to have your policy information sent to you again.
    Jul 01,2014
CSA Travel Protection Custom
We did not have to use the plan but the satisfaction of knowing we had it if we needed it was great. Price was very reasonable.
Jimmy T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
I did not have to use the plan on my recent trip, but I assume it would have covered the things listed in the plan description. Last year I did have to use the plan to collect on some damage to a suitcase, and while the plan would not submit payment until I had already collected something from the airline, when it finally did, I was reasonably satisfied. I never travel without insurance, and usually use CSA.
Paul S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
This plan was reassuring that if something unforeseen went wrong during our trip, we were protected.
Steven S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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