Travel Insurance Reviews for CSA Travel Protection Custom

The Custom plan is the more economical of the two plans offered by CSA. This plan offers comprehensive Trip Cancellation and Trip Interruption coverage if you have to cancel or interrupt for one of the listed covered reasons. This plan also offers coverage for missed cruise connections ad concierge services.

To learn more, see the CSA Travel Protection Custom product page.

Customers rate the CSA Travel Protection Custom plan
(4.58 out of 5)
based on 3398 ratings and 1319 reviews.
98% of customers would recommend this plan to a friend or a relative.

Showing 131-140 of 1,319 Reviews

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Filed claim
CSA Travel Protection Custom
It was a little more expensive than I had wanted to pay. However, I also purchased the policy just before leaving. I only take out insurance on longer, more extensive vacations. Although, I have not had to file a claim, I came very close to doing so on my last trip. With multiple trains going to Harwich International to board a ferry to the Netherlands, we still almost didn't make it as someone was hit by a train. This created massive disruptions from Liverpool St station. You never know if/when something is going to happen and the source of the problem can be very unexpected and not the fault of the provider. I do not know if I would be writing a positive review if I had filed a claim, but there was a certain peace of mind knowing that I could if needed.
Susan C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Zac
    Photo
    Thank you for your feedback on the policy. The biggest factors in determining premium are: trip cost, duration of travel, and ages of the travelers.
    Aug 14,2014
The trip included a
CSA Travel Protection Custom
Based on comparative shopping, CSA was the best choice, and the process was relatively informative and easy to complete.
Gregory K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Great customer service, value, and coverage.
William Milton B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Easy, reasonable price, necessary for every trip. My husband has no on-going health problems, rarely ever sees a doctor, has taken 50 cruises with no problems. But in February on a cruise, he had a detached retina. Thanks to our great insurance for making the cancellation of our cruise the following week, be so much less painful. We always recommend trip insurance, especially for those folks who "never get sick". Thanks so much for great plans like yours.
patricia n. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
The price was competitive.
Vincent A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
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Value
Claims no claim filed
Satisfaction
  • Empty Comment
CSA Travel Protection Custom
While I did not have to use the insurance it did provide peace of mind, that is what I needed.
Claudia B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Reasonable cost for great coverage.
Chester P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Used many times and always happy!
Carol B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
Our flight cancelled on our return flight after an Alaska cruise . The airline could not get us rebooked on another flight that day and said all hotels near the airport were full . I called the CSA 877 number to see if they could help in getting us a room . It was answered by an automated system. After going through several prompts I left a detailed message about our situation along with the policy number and my mobile number. We are back home now and its has been three days since I left the message with CSA and still no return call from them . I'm glad we didn't have a serious emergency and still awaiting a call . We do NOT recommend CSA Travel Protection !
Kenneth C. would recommend this plan to a friend or relative.
0 of 0 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
The trip included a
CSA Travel Protection Custom
I love this site! It is so easy to review various plans and compare different options to get the best price for my needs. I don't always need or want to pay for a Cadillac policy. This is my 3rd or 4th time using the site and only had to file a claim once. It was processed within 3 weeks with no hassle.
Cynthia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Claims no claim filed
Satisfaction
  • Empty Comment
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