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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited France rated Generali Global Assistance
4.48 out of 5
548
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We have used this plan a number of times and had to claim for one of the trips we canceled last minute. The company was very professional and efficient in handling the claim.
Antony C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Easy to compare plans and prices on InsureMyTrip. Also, an agent is always available by telephone for help with CSA.
Judy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Loved this web site. Very easy to find the insurance you want and to compare policies and prices.
Emile D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Happy I didn't have the opportunity to use the plan, so I can not really say whether I was satisfied fully.
Steven G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was glad to have the insurance. My contacts with customer service representatives were uniformly positive.
Jean H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Satisfied with plan/peace of mind. Fortunately, no claim required.
Darleen F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
very satisfied but found out that better to insure multiple destinations separately...did not happen to me but to friend who recommended you
Paul H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review and feedback. Typically you can and must insure your trip from the time you leave your home to the time you return to your home. If you have multiple destinations all on one trip (not returning home between destinations) you should insure those all on one policy. We're here seven days a week to assist you in selecting the right policy for your needs so please feel free to call or chat with us anytime!
    Jun 04,2015
Generali Global Assistance Premium
Website was very user-friendly.
Vern B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The process of acquiring the policy was easy. The benefits covered seemed adequate. The price did seem a bit high.
Dennis C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I felt the cost for the insurance was a bit high - $70 for a 14 day trip. I traveled to three countries in that amount of time, so it was worth it because the amount of plane travel and possibility of luggage lost or delays was high, but if I were only going to one country for 2 weeks, it would not have been worth it to me. Also, the accidental death amount ($10,000 benefit in case of an accidental death or dismemberment) would have been better if it were a little higher. Since the chances of that happening are much lower than the chance of lost luggage or a missed connection due to delay during travel over the holidays, I would have felt better if it had been a higher amount in the same package I purchased.
Amanda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, comprehensive travel insurance policies will cost anywhere from 4%-10% of the total trip cost. To calculate premium, insurance providers consider the following factors: trip cost, length of travel, and age of the traveler.
    CSA Travel Protection Custom plan offers up to $50,000 for Accidental Death & Dismemberment Air Flight Accident.
    Jan 09,2015
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