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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Alaska rated Generali Global Assistance
4.61 out of 5
452
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The coverage was excellent. The agents with whom I spoke were polite, helpful, and kind.
Thankfully, I did not have to use the plan, but was happy to know I had coverage if it were need.

I really don't know if the coverage was expensive for the amount of coverage I received. Naturally, each of us wants the most for our $ for the least cost.

I would buy coverage again because at my age and my husband's age we cannot afford not to have coverage.

Thank you for your cooperative spirit.

I hope my corrections were made as I wanted to mark "Well Satisfied" the the plan. Thank you
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we had no occasion to make a claim. In a sense this was a bit of a surprise since we are pretty old, and my wife has gone through some major medical problems. In any case, we're glad to have had a "security blanket".
Gilbert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the first time we have purchased insurance - just had a feeling. One month before our very expensive cruise we were evacuated for 20 days due to a large fire. Our house survived and so did our nerves, knowing that if we had to we could cancel the trip and not have lost everything. As it turns out we were able to return home a week before we had to leave, get our clothes and luggage and head out to the airport. It was extremely stress relieving - even though we did not have to use it.
Michael G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Talking with someone before ordering a policy is a good idea. I made a mistake when I placed my first online policy order and had trouble getting it corrected. When I finally had a chance to talk with a supervisor, it got straightened out.
Carolyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I wasn't dissatisfied, but I did not file a claim
Melvin C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Nothing went wrong, so we can not say 100% how well the coverage would go...
Stanley G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although I was fortunate enough not to have a claim, the peace of mind in knowing that we were covered was tremedous.
Arthurlyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was very pleased with the insurance offered to me by CSA Travel Protection. It didn't cost as much as I expected, and the peace of mind it gave me made it worth it. The representatives are very professional and quickly found the best coverage for me. The speed in which everything was handled and communicated was outstanding. Ultimately, I was able to take my trip, as scheduled. But, I will certainly go to Insuremytrip.com for my future travels. It's so worth the peace of mind.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Having an insurance like this will make you feel at ease while enjoying your vacation.
Stanley C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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