Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
This plan had the benefits that we felt were important and the price was competitive. We did not have to file a claim, but were comforted by the fact that we had insured our areas of concerns.
David Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We were looking for a travel plan that covered not only the flight but any medical needs we might encounter while in Mexico. This plan covered it! We did have a laptop stolen from a checked bag which the airline would not cover. CSA very quickly responded, After sending a receipt we were paid in full for the missing laptop.
Bridget S. would
recommend this plan to a friend or relative.
8 of
9 people found this review helpful
Generali Global Assistance
Standard
First time I ever bought travel Insurance, and came very close to using it when the Nor-Easter snowstorm hit on January 13. Glad I didn't have to because it was a big trip for my family, but it was comforting to know that it was there should I have needed it.
Joseph M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately we didn't have to use it, so it is a bit hard to rate the coverage
Phyllis A. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I will purchase the CSA Custom plan again for our future out of the country vacation trip. I will surely recommend such a plan to my friends who will be traveling with us in the future. THANKS
Jose D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
After getting an email advising me that a flight was cancelled I attempted to call the airline to find nobody spoke English or could help me, I had the hotel staff call back and try to translate for me and all I got out of it was that a flight (that had been booked and paid for months ago) was cancelled for non payment!. A call to the US would have cost me $5 a minute and I knew it would not be a short call. I was ready to take a taxi to the airport to try and straighten it out in person. Then I remembered the travel insurance.I called collect to see if they had some advice or suggestions. They were amazing! The agent called and found out that somehow the airline I booked with contracted with the airline and had not gotten a code confirming the payment. He conferenced all the involved parties with me and got it resolved very quickly. I am so thankful for all the help and it saved me a great deal of stress, and frustration!
Margaret H. would
recommend this plan to a friend or relative.
21 of
21 people found this review helpful
Generali Global Assistance
Standard
didn't have to use the plan but nice to know we were covered on our trip good value for money
Teresa F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Trip went smoothly. No claims.
David H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Am totally satisfied that I did not need you!!!
Isn't that what insurance is all about!!!
Isn't that what insurance is all about!!!
Carol C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
It was peace of mind knowing we were covered and just enjoy our trip!
michael r. would
recommend this plan to a friend or relative.