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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have and visited the Caribbean rated Generali Global Assistance
4.66 out of 5
398
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Submitted medical claim on a previous trip and received the best service. Will choose CSA for all trips based on that positive experience.
Claire W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
At one point we thought we might need some assistance (thankfully that airport issue was resolved), It was so much less stressful knowing that we would have some help had it been needed. Thanks.
Wilma E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully we didn't need to use the insurance, but just buying the insurance gave us peace of mind while away on the ship. We will definitely purchase again before going away again next year.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanks goodness we did not need it, but felt comfortable knowing we did have coverage if we did need it.
Doris B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have purchased CSA Travel Protection in the past and fortunately for me have never used it. But will continue to purchase if and when I travel again.
Corazon Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't need to use but good to have. Only thing I didn't like- no tags for luggage or for personal carry.
Sharron M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't need it but was comforting to know I had it just in case.
Nancy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I think the insurance was an exceptional value for the price. I have used the insurance before and will use it again.
Patsy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great service, coverage and premium value.
William Milton B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Tried to get information regarding flight cancellation and delay during the end of my vacation and was bounced around. As of today, I have not received call back from the message I left one. Thankfully, our flights eventually took off. Just wondering what kind of customer service I would have received if it was worse.
Leslie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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